The full time experienced hotel front desk agent welcomes guests and supports a smooth, comfortable stay. This guest-facing role combines front desk operations, hospitality, and attentive customer service, with clear communication throughout each interaction.
Responsibilities
- Welcome guests, assist with check-in and check-out, and respond courteously to questions and requests.
- Handle incoming calls using multi-line phone systems, demonstrate professional phone etiquette, and direct inquiries to the appropriate team.
- Coordinate guest services with hotel colleagues, share relevant updates, and help resolve concerns promptly.
- Maintain accurate guest records and follow established front desk procedures.
- Your impact: Thoughtful,
timely assistance helps guests feel welcome and enables colleagues to provide consistent service.
Qualifications
Required: Clear communication, professional phone etiquette, customer service skills, and the ability to manage front desk tasks accurately while supporting guest needs. Preferred: Hotel experience and familiarity with hospitality and guest services are valuable; bilingual or multilingual communication can help you assist a broader range of guests.
Pay: $16.00-$17.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Vision care
Work Location: In person
📌 FULL TIME EXPERIENCED HOTEL FRONT DESK AGENT (Red Deer)
🏢 Baymont Inn and Suites
📍 Red Deer
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