Job Summary

Inside Sales Representative / Sales Support

Job Description

Whitebird is a leading distributor and manufacturer of corrugated solutions, packaging, sanitation, safety, and shipping supplies headquartered in Hamilton, Ontario. Our employee culture is valuable to us, and our honesty and integrity has a direct effect on our success.

Our Hamilton office is seeking an Inside Supply Sales Representative, reporting to the Director of Distribution. This role will also offer quoting and sourcing support to the outside sales team. Whitebird is growing and can offer future development opportunities within our company.

This position is not offered as remote and is assigned to work from our office at 690 Rennie St in Hamilton.

Why Join this Team

- Work/life balance and autonomy matters, and you will see that in the work environment.
- Management cares about your growth and success — not just hitting targets.
- Health, vision, and wellness benefits.
- Monthly company events.
- Expected on target earnings (OTE) between $55,000 - $70,000 depending on experience and years in role.
- Compensation will include a base salary plus a commission or bonus package.

Responsibilities

- Manage and grow accounts in a large pre-existing customer base, and prospect current customers within a team-based sales structure.
- Sell Whitebird product supplies to companies of all sizes, from home business to global enterprise businesses.
- Call customers to understand their requirements, buying cycles, competition, etc.
- Develop your own plan and KPIs to hit monthly targets: eg, go-to-market strategy,



pipeline generation requirements, marketing requirements.
- Adhere to management reporting and planning rigor, including proper use of systems such as a CRM, producing sales plans, forecasts, and proper pipeline management.
- May be required to visit customers in person on occasion.
- Offer sourcing and quoting support to the outside sales team.
- Process orders and support Customer Service where necessary.

Requirements

- Bachelor’s degree or equivalent preferred.
- 2+ years of inside or outside sales— supply sales strongly preferred.
- Proven experience in account management and development
- Technical proficiency with CRM platforms like HubSpot and other software such as Excel and AI LLM’s
- Analytical skills to interpret sales data, forecast trends, and optimize strategies
- Customer service orientation combined with a proactive approach to problem-solving
- French as a second language
- A valid driver's license.

Compensation and targets will be determined by experience, fit, performance and other criteria that will be made available during the interview process.

Pay: $55,000.00-$70,000.00 per year

Benefits:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Application question(s):

- Are you skilled with software such as MS Excel, and AI LLM's and have experience with CRM software such as Sales Force or Hub Spot?

Experience:

- Sales: 2 years (required)

Language:

- French (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

📌 Inside Sales Representative / Sales Support (Canada)
🏢 www.whitebird.ca
📍 Canada