Deliver exceptional customer service at Planet Fitness in Brockville as a Member Services Representative supporting members, guests, and prospective members.
This position creates positive member experiences at the Brockville club. You will manage front desk activities, answer phones, check members into the system, and provide tours. You will also support membership signups, account updates, questions, and club cleanliness.
Key Responsibilities:
- Greet members, prospective members, and guests professionally
- Answer phones and assist callers with questions
- Check members into the system
- Provide tours and sign up recent members
- Maintain club neatness through assigned cleaning duties
Requirements:
- Must be at least 18 years old
- High School diploma or GED equivalent required
- Basic computer proficiency
- Exceptional customer service and problem-solving skills
- Ability to stand, walk, talk, and occasionally lift 50 pounds
Use your customer service, listening, and computer skills to support welcoming fitness experiences at Planet Fitness in Brockville.
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📌 Planet Fitness Member Services Representative (Brockville)
🏢 Penn Hills Fitness
📍 Brockville
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