Title: Customer Service/Inside Sales

Job Type: Fulltime

Department: Sales

Salary: $50,000.00 to $55,000.00

This role provides essential support to our sales function by managing customer communication, processing orders, and coordinating internally to ensure accurate and timely delivery of products. This role plays a key part in maintaining solid customer relationships while supporting operational efficiency across Sales, Production, Shipping, and Finance.

What You’ll Do

Customer & Sales Support

- Serve as a primary point of contact for customer inquiries by phone and email
- Support Sales Representatives with quotes, pricing information, and customer follow-ups
- Maintain skilled, responsive communication with customers

Order Processing & Coordination

- Accurately enter and manage customer orders in internal systems
- Confirm product details, pricing, quantities, and delivery timelines
- Communicate order changes, delays, or issues promptly

Internal Collaboration

- Work closely with Production, Shipping, and Quality teams to align customer orders with operational capacity
- Proactively identify and escalate potential issues affecting customer delivery

Sales Administration

- Maintain customer records, pricing lists, and related documentation
- Prepare sales reports, summaries, or forecasts as required
- Support invoicing, AR coordination, or issue resolution as needed

Process Improvement

- Identify opportunities to improve order accuracy, communication, and workflow
- Participate in system updates, CRM maintenance, or process improvements

What We’re Looking For

Education & Experience

- Post-secondary education in Business, Sales, or a related field (preferred but not essential) or equivalent experience
- 2+ years of experience in inside sales, sales coordination,



or customer service preferred but not essential

Skills & Abilities

- High attention to detail and accuracy
- Ability to manage multiple priorities calmly and professionally
- Work with changing requirements and tight deadlines
- Strong organizational and time-management skills
- Excellent communication and relationship-building skills
- Strong computer skills working with ERP/CRM systems and Microsoft Office
- Ability to work effectively in a fast-paced, team-based environment
- Accuracy and reliability in order processing
- Build strong internal and external relationships
- Proactive communication and problem-solving

Working Conditions

- Working in a team-based open office
- Face-paced, busy environment

Why Join Us

- Be a key connector between Sales, Operations, and customers
- Contribute directly to customer satisfaction and operational success
- Work in a collaborative, team-oriented environment
- Opportunity to grow with a company focused on continuous improvement and growth

Northern Farms a division of Domingos Meat Packers Ltd, does not use AI at any stage in its recruitment and selection process.

Domingos Meat Packers is committed to creating an inclusive and accessible recruitment process for all candidates. We will provide reasonable accommodations to individuals with disabilities upon request. If you require an accommodation at any stage of the recruitment process, please contact Human Resources at (phone hidden) ext 105 or [email protected]. All information received in relation to accommodation requests will be kept confidential.

Pay: $50,000.00-$55,000.00 per year

Benefits:

- Dental care
- Employee assistance program
- Life insurance
- Vision care

Ability to commute/relocate:

- Arthur, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Customer Service/Inside Sales (Arthur)
🏢 Domingos Meat Packers
📍 Arthur