### Who you are
-

Experience:
5+ years in Revenue Operations, GTM Engineering or Business Systems, including time as the product owner of a CRM that a revenue org depends on. You have owned a systems roadmap and delivered against it
- Systems architecture: You think in data models, integrations, and dependencies, and can explain why a system is shaped the way it is and how a change will ripple through it
- Technical fluency: You're comfortable in code, even if you don't write it from scratch. You can read Apex, SQL, and API payloads, reason about what they do, direct AI tools toward the right approach, and verify the output before it touches a live system
- Strategic judgment: You right-size solutions to the problem in front of you, weighing scale against speed and process against engineering, and you keep the most important thing the most important thing
- AI-native tooling curiosity: You build with Claude Code or similar agentic tools regularly, have shipped AI-powered workflows or agents to real users, and review AI-written work critically before it reaches production. You track the tooling frontier, enjoy testing and comparing new tools, and have a point of view on what belongs in a up-to-date GTM stack
- Cross-functional communication: You turn business requirements into systems logic and explain the tradeoffs back to the business
- If you're passionate about solving big problems and growing with an innovative company, we’d love to meet you ### What the job involves




- Air is hiring our founding GTM Systems lead to be the chief architect of the tech stack that powers our go-to-market organization
- GTM Operations runs as an internal product team, and the choices we make shape how fast Air can scale from $XXM to $XXXM ARR
- GTM leaders bring you the outcome they need, and you bring back the plan, the timeline, and a solution sized to the problem
- Own the architecture of Air's GTM stack, with Salesforce at its center: the object model, permissions, data pipeline, release governance, and integrations. You design the details, without losing sight of the whole
- Lead the builds behind each stage of our customer lifecycle — from marketing attribution and speed-to-lead, to CPQ and deal desk, across sales-led and product-led motions
- Own change management from requirements through adoption: sequence the work, de-risk each cutover with test coverage and monitoring, and run enablement that makes changes stick
- Own a living roadmap tied to GTM strategy. Partner with the leaders of Marketing, Sales, CS, Data and Finance so system design shapes decisions from the start
- Amplify the team. Work hand in hand with GTM Ops process generalists and arm them with the documentation, best practice, and tooling to ship safely on our systems ### Benefits
- Air contributes 90% to medical, dental, and vision insurance and 75% to dependent coverage
- Employees also have life insurance, disability insurance, and membership to One Medical
- 401k program
- Commuter benefits
- Generous work from home stipend
- Professional development reimbursement
- Unlimited vacation days

📌 Senior Manager of GTM Systems (Toronto)
🏢 Air
📍 Toronto