Monitor critical banking systems at TD in Toronto, using incident management and production support skills across rotating 12-hour shifts.

As an IT Operations Analyst II, you will support Service Assurance Operations within TD’s Technology Solutions line of business. The department provides continuous frontline surveillance across multi-site coverage. Your focus may include z/OS infrastructure monitoring, batch processing, distributed network monitoring, or AS/400 batch processing. You will respond to anomalies using monitoring and workflow tools while supporting critical banking environments. The position is based at the SOC Datacentre in Scarborough.

Key Responsibilities:

- Monitor critical banking environments across designated technology areas
- Handle outages and communicate with clients during service disruptions




- Notify and escalate issues, options, and recommendations promptly
- Resolve customer and client requests efficiently
- Support changes, testing, installations, configurations, and upgrades

Requirements:

- Attention to detail in a fast-paced operations workplace
- Self-motivated and focused approach to assigned responsibilities
- Availability for rotating 12-hour shifts, including holidays
- Ability to work 7 a.m. to 7 p.m. shifts
- Ability to work 7 p.m. to 7 a.m. shifts

Support TD’s banking operations through surveillance, incident response, change management, and careful production environment monitoring.

📌 IT Operations Analyst Toronto
🏢 TD
📍 Toronto