Lead PetSmart store operations through merchandising, inventory management, and associate guidance in a full-time retail leadership role.

As a Retail Operations Lead, you share responsibility for operational excellence while supporting PetSmart’s vision, mission, values, and strategy. You will oversee merchandise handling, pet care operations, point-of-sale activities, store opening and closing, and a secure, organized environment. The role also supports associate development and pet parent experiences.

Key Responsibilities:

- Guide associates on product knowledge and presentation standards
- Execute merchandise placement, seasonal displays, and promotional setups
- Manage inventory levels, audits, replenishment, and markdown recommendations




- Maintain pet care standards, including cleaning, feeding, and watering
- Act as leader on duty, assigning tasks and addressing concerns

Requirements:

- Two or more years of retail supervisory experience
- Full-time availability, including evenings, weekends, and holidays
- Proficiency in computer applications
- Strong written and verbal communication skills
- Ability to lift up to 50 pounds frequently

Bring retail supervision, inventory expertise, and associate leadership to PetSmart’s store operations and pet care standards.

📌 PetSmart Retail Operations Lead (Toronto)
🏢 PetSmart
📍 Toronto