Serve Courtenay customers as a Scotiabank Customer Experience Associate, using relationship-building and digital banking skills in an 18.75-hour weekly branch role.
As part of Scotiabank’s Canadian Banking Branch network, you will provide exceptional service throughout each customer journey. You will discover needs, process transactions, identify simple sales opportunities, and introduce mobile banking applications. The role also involves explaining concepts clearly and helping customers manage banking needs.
Key Responsibilities:
- Discover customer needs through proactive listening
- Process day-to-day banking transactions
- Identify and fulfill simple sales opportunities
- Introduce mobile banking applications to clients
- Build strong customer relationships and solve needs
Requirements:
- Proven customer service skills through work or community involvement
- Professional, friendly, and efficient customer assistance
- Availability to work a versatile schedule
- Comfort with simple sales situations
- Strong technical skills promoting digital banking options
Bring customer service, technical knowledge, and relationship-building skills to Scotiabank’s Courtenay branch as a Customer Experience Associate.