Support adults experiencing homelessness as a casual Shelter Resource Worker in Courtenay, providing intakes, referrals, and emergency shelter assistance.

Lookout Housing and Health Society seeks a Shelter Resource Worker for the Courtenay Temp Winter Shelter. You will support guests in a 24-hour emergency shelter while connecting them with community services. This position involves working day, afternoon/evening, and overnight shifts.

Key Responsibilities:

- Provide support, supervision, and assistance to homeless adults
- Complete guest intakes, orientations, interviews, and referrals
- Connect guests with community and external resources
- Provide basic necessities and maintain a secure environment
- Complete records and maintain statistical data

Requirements:





- Related certificate or Grade 12 with two years’ related experience
- Familiarity with addiction, mental health, income assistance, and harm reduction
- Current Occupational First Aid Level 1 Certificate
- Excellent communication, documentation, organizational, and stress-management skills
- Vulnerable Sector Criminal Record Clearance and respirator fit testing

Bring community resource knowledge, crisis-aware support, and strong documentation skills to Lookout’s Courtenay emergency shelter.

📌 Shelter Support Worker Courtenay
🏢 Lookout Housing + Health Society
📍 Courtenay