Build customer relationships as a Personal Banking Associate Trainee in Oakville, Ontario, using banking advice and digital education skills daily.
At TD Canada Trust, this trainee role supports frontline customer service within Personal and Commercial Banking. You will address service transactions, resolve banking problems, explain digital tools, and guide customers toward suitable staff, products, and solutions. The position requires sound judgment with confidential matters.
Key Responsibilities:
- Engage customers in advice needs and service transactions
- Educate customers about mobile, ATM, and online banking
- Guide customers toward appropriate banking solutions and contacts
- Support scheduled cash and non-cash transactions
- Complete business processes and accurate documentation
Requirements:
- High School diploma and one year of relevant experience
- Investment Funds Canada or equivalent within six months
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Robust customer communication and organizational skills
Bring customer service, banking knowledge, digital education, and sound judgment to TD Canada Trust in Oakville.