Lead customer experience at TJ Maxx Store 0376 in Vancouver, coordinating front-of-store service, loyalty programs, and register coverage. Coach Associates while maintaining organized operations.
The Customer Experience Coordinator oversees front-end Associates and promotes positive internal and external customer experiences. This role trains Associates on front-end principles, personalizes service, promotes credit and loyalty programs, and addresses customer concerns. It also coordinates breaks, communicates priorities, and supports store safety and shrink reduction.
Key Responsibilities:
- Oversee front-of-store Associates and customer service
- Promote credit and loyalty programs
- Assign registers and coordinate Associate breaks
- Train and coach Associates on customer experience
- Address customer concerns and communicate priorities
Requirements:
- One year of retail experience
- Six months of leadership experience
- Versatile availability, including nights and weekends
- Strong communication and organizational skills
- Ability to train others and multitask
Bring retail leadership, customer service, and front-end coordination skills to TJ Maxx in Vancouver, Washington.