Assess collision damage and guide customers through repairs at Kieswetter Carstar in the Kitchener region. Apply automotive repair and sales expertise daily.

This full-time, permanent Collision Estimator serves as a Customer Service Representative leading production in the shop. The role requires accurate damage assessment, estimates, customer communication, and insurance process knowledge. You will collaborate with the body shop team to support timely, efficient repairs and exceptional service.

Key Responsibilities:

- Provide accurate, timely repair-process information to customers
- Ensure compliance with insurance requirements, processes, and metrics
- Communicate customer requests to appropriate team members




- Evaluate repair needs using mechanical knowledge
- Attend recommended training, information sessions, and workshops

Requirements:

- Previous dealership or automotive repair experience preferred
- Experience in sales and customer interactions
- Understanding of required insurance programs and procedures
- Ability to assess vehicle damage accurately
- Ability to work collaboratively in a rapid-paced environment

Bring customer service, sales, insurance, and automotive repair expertise to collision estimates and production at Kieswetter Carstar.

📌 Collision Estimator Customer Service Representative (Kitchener)
🏢 Budds’ Group
📍 Kitchener