Job Details

- Status: Full Time - Permanent
- Job Title: Quality Control Supervisor
- Schedule: Full-Time, Permanent 8-Hour Day Shift Monday to Friday
- Start Date: As soon as possible
- Location: 315 Knowlton Rd, Knowlton, Quebec J0E 1V0, Canada
- Reports to: Quality Control Manager
- Salary range: To be discussed, depending on experience

Our client in Knowlton, QC, is a global leader in product innovation, manufacturing, and packaging for the world's most reputable beauty, health, and home-care brands.

YOUR ROLE AS THE QUALITY CONTROL SUPERVISOR

Are you passionate about driving quality excellence and building high-performing teams? We are looking for a dynamic Quality Control Supervisor who will be the driving force behind their site's daily lab operations. As a Quality Control Supervisor, you won’t just be enforcing standards—you will be shaping a culture of continuous improvement, guiding your team to deliver safe, top-tier products, and making a tangible impact on the facility’s overall success.

We believe that our people are our strength. If you are a passionate leader who thrives in a collaborative, fast-paced environment, we’d love to meet you.

Advantages

- A fun and dynamic environment that welcomes diversity in all its forms, talent, ideas, and creativity;
- Vacation: 3 weeks upon hiring;
- Comprehensive insurance including vision, dental, travel, and more
- Short- and long-term disability insurance
- Telemedicine/telepharmacy
- RRSP: We contribute up to 4% of your salary, matching your contribution
- Bonus: Access to a bonus program based on our success as a company and on your personal goals achieved
- On-site cafeteria for convenient and pleasant lunch breaks




- Internal mobility and career development opportunities to develop your potential

Responsibilities

What You’ll Be Doing as a Quality Control Supervisor:

- Lead and empower: Manage the daily activities of the laboratory personnel responsible for testing raw materials, components, bulks, and finished goods, ensuring a seamless operational flow.
- Collaborate and solve: Act as the go‑to Quality Control Supervisor , partnering daily with cross-functional departments to solve complex quality challenges and provide critical operational support.
- Champion quality investigations: Drive the Out of Specification (OOS) process by guiding your team through root‑cause investigations, deviations, and non‑conformities, while implementing sustainable CAPAs.
- Uphold rigorous standards: Ensure strict compliance with internal SOPs, GMP/GLP standards, and regulatory policies to maintain the highest benchmarks of quality.
- Invest in your people: Oversee the training, qualification, and competency of your staff, guaranteeing that the department is fully equipped and confident to operate across all shifts.
- Drive safety and sustainability: Cultivate a proactive Health & Safety environment through GEMBA walks and team reviews , while ensuring the environmentally responsible handling of hazardous materials.

Qualifications





What We’re Looking For In Our Next Quality Control Supervisor

Required:

- A bachelor’s degree in chemistry, biochemistry, or a related field (or an internationally obtained degree with a recognized Canadian equivalency).
- 5–7 years of experience in a similar Quality Control Supervisor role or related capacity, ideally within a manufacturing or laboratory environment.
- A explicit understanding of Data Integrity and ALCOA principles (Attributable, Legible, Contemporaneous, Original and Accurate).
- Bilingualism (French and English) is essential, as the role involves frequent interactions with employees and clients.
- Strong interpersonal, communication, and coaching skills.
- Strong decision‑making skills and the ability to demonstrate effective interdepartmental collaboration across the organization.

Nice to Have:

- Prior experience specifically within cosmetics, personal care, or pharmaceutical manufacturing.
- Familiarity with managing LIMS systems.

Background: kdc/one is a trusted, global provider of value‑added solutions to many of the world’s leading brands in the beauty, personal care, and home care categories.

We partner closely with customers as a critical enabler of their success through ideation, formulation, design, packaging and manufacturing of products.

Every year, we help develop and manufacture products for brands sold in countries all over the world.

kdc/one is an equal opportunity employer. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes

📌 Quality Control Supervisor (Knowlton)
🏢 randstad canada
📍 Knowlton