Location: Windsor or Greater Toronto Area - Hybrid

Job Type: 18-Month Contract

Reports To: Director, Total Rewards

Number of Openings: 1

Who We Are

Jamieson Wellness is Canada’s leading health and wellness company, driven by our purpose of Inspiring Better Lives Every Day. Established in 1922, we are Canada’s #1 consumer health brand, proudly inspiring better lives for over 100 years. With our Jamieson, youtheory, Progressive, Smart Solutions, and Iron Vegan brands, we’re growing globally and reaching more people every day.

Our solid reputation is built on a commitment to quality, innovation, integrity, inclusion, and sustainability, supported by world-class manufacturing and rigorous certification standards. Guided by our core values of Accountability, Respect, Excellence, and Agility, we take ownership, collaborate effectively, and continuously evolve to better serve our consumers.

What You’ll Do

The Benefits Specialist is responsible for the day-to-day administration and delivery of employee benefits, retirement and wellness programs across Canada and the US. The role supports plan renewals, program improvements, vendor coordination and employee communications, ensuring accurate records, timely service and administration in accordance with plan provisions, company policies and applicable requirements. This role translates organizational priorities into effective benefit program delivery and communications that strengthen employee engagement, support development and advance overall well‑being.

- Lead the design and delivery of Canadian and US group benefits, disability, Employee and Family Assistance Program (EFAP), retirement and executive perquisite programs in accordance with established contracts, policies and guidelines




- Support benefit renewals, requests for proposals (RFPs) and implementation of plan changes by coordinating and communicating timelines, validating employee and plan data, reviewing provider information and preparing analysis for decision-making
- Analyze benefit survey results, utilization and cost data, identify trends and prepare reports and recommendations to support program improvements and budget planning
- Develop and maintain clear benefit communications, presentations, enrolment materials and tools to support team members’ understanding of eligibility, coverage, retirement programs and plan changes
- Coordinate day-to-day benefits and retirement plan administration across Canada and the US, working with HR, Payroll, Finance and providers to resolve issues and meet administrative deadlines.
- Participate on the H&W; Committee as HR representative to embed health and wellness into Jamieson’s culture and provide project support and recommendations to engage team members in improving their health and wellness
- Process and validate benefit and retirement plan enrolments, life-event changes and terminations within required timelines; coordinate coverage and contribution changes during leaves of absence in accordance with plan provisions and company policies




- Reconcile monthly benefit billings and provider invoices against enrolment and payroll records, investigate discrepancies and coordinate corrections and payment processing with Payroll and Finance
- Provide prompt and accurate answers to team members who have questions relating to benefits
- Liaise with insurers, vendors and team members to resolve enrolment, coverage and claims administration issues; coordinate disability-related benefit administration with HR and providers while respecting privacy and leaving claims adjudication to the insurer
- Validate benefit eligibility, coverage, rates and employee deductions; reconcile data exchanges with providers and Payroll and resolve discrepancies promptly
- Coordinate end-to-end short- and long-term disability claims management, including timely claim submissions, status tracking, employee communication and coordination with insurers, HR and Payroll on benefit coverage and pay impacts
- Partner with HR, leaders and providers to support accommodation and sustainable return-to-work plans based on functional abilities information, protect confidential medical information and monitor aggregate claims trends to recommend program improvements; claims adjudication remains with the insurer

Additional Program Management Responsibilities:

- Support the design and day to day program management of Jamieson’s recognition programs
- Administer the internal mentorship program, working with an external vendor to ensure smooth delivery and participant engagement, communicate program details and respond to questions
- Coordinate the Leadership Essentials training program, liaising with participants and an external vendor to ensure smooth delivery and a positive participant

📌 Benefits Specialist (Toronto)
🏢 Jamieson Wellness
📍 Toronto