Support Molex Aerospace & Defense Solutions customers through responsive service, order management, and cross-functional coordination. Build lasting customer relationships while advancing timely fulfillment and issue resolution.

As a Customer Service Specialist, you will represent assigned customers within Molex’s Commercial team. You will manage inquiries, quotations, contracts, orders, and fulfillment communications while coordinating with Sales, Operations, Supply Chain, Planning, Quality, Engineering, Production, and Shipping. Your work supports retention, revenue growth, and continuous improvement.

Key Responsibilities:

- Maintain customer relationships and represent customer needs internally
- Process accurate orders, pricing, quantities, dates, and documentation
- Coordinate fulfillment, shipments, delivery commitments,



and status updates
- Resolve shortages, delays, backorders, expedites, and order changes
- Coordinate technical, quality, delivery, and product issue resolution

Requirements:

- High School Diploma or GED
- Two or more years in customer service or related commercial work
- Experience managing orders, quotations, contracts, or customer activities
- Experience with ERP, order management, or CRM systems
- Microsoft Office proficiency and robust communication skills

Bring customer advocacy, order accuracy, and cross-functional coordination to Molex’s aerospace and defense customer service team.

📌 Aerospace Customer Service Specialist (Toronto)
🏢 Canadian Inclusion
📍 Toronto