About Smithers Community Services Association

For more than 50 years, Smithers Community Services Association (SCSA) has served the Bulkley Valley and surrounding communities. While we are proud of our history, what truly defines us is our commitment to continuous improvement, innovation, and responding to the evolving needs of our community.

SCSA is a dynamic non-profit organization with an annual operating budget of approximately $5 million and a team of more than 60 employees. Through a diverse range of programs—including supportive housing, homelessness prevention, family support, settlement services, transportation, seniors' services, and community literacy—we work to create positive and lasting change.

Our work is guided by a commitment to being client-centered, accessible, inclusive, trauma-informed, and accountable. We value equity, diversity, inclusion, Reconciliation, collaboration, integrity, and continuous learning. Most importantly, we believe every individual deserves dignity, respect, and the prospect to thrive.

If you are passionate about making a meaningful difference and share our values, we invite you to join our team and help build a stronger, more inclusive community.

POSITION: Community Connector & Community Learning Program Coordinator

JOB TYPE: Temporary Full-Time (until June 2028)

JOB POSTING #: JP-2026-047

WORK HOURS AND SCHEDULE:

The regular working hours for this position is 28-35 hours per week. Standard working hours are 8:30 a.m. to 4:30 p.m., with a one-hour unpaid lunch break.

DATE POSTED: October 30, 2026

CLOSING DATE: November 13, 2026 (We will conduct rolling interviews and may close this position if suitable candidates are found. Early submissions are recommended.)





START DATE: ASAP

SALARY RANGE: $29.00/hour – 31.00/hour

NO: OF POSITIONS: 01

POSITION SUMMARY:

The Community Connector & Community Learning Program Coordinator is a unique, integrated position that combines community connection, volunteer coordination, and community learning functions to strengthen program delivery, improve organizational efficiency, and enhance interagency collaboration.

The position builds partnerships with local organizations and stakeholders, supports newcomers in integrating into the community, and coordinates volunteers and tutors by matching them with appropriate client and program needs. It also develops and maintains the agency's volunteer network to support tutoring, workshops, community events, and other program activities. In addition, the position coordinates and promotes community literacy and learning programs, including tutoring, group learning, drop-in services, and tax assistance. Through partnership development, volunteer engagement, outreach, and program coordination, the position helps clients access appropriate services, develop skills, build independence, and participate meaningfully in the community.

REPORTING RELATIONSHIPS:

- Reports To: Program Manager
- Direct Reports: Step Up tutors; coordinates and supports program volunteers

KEY RESPONSIBILITIES AND DUTIES

1)



Community Connector (14-21 hours per week)

1. Newcomer Integration and Community Partnerships

- Build and maintain partnerships with community organizations, institutions, and service providers to strengthen newcomer engagement, integration, and participation.
- Connect newcomers with local residents, established immigrants, Indigenous Peoples, and community groups to foster meaningful relationships, social inclusion, and a sense of belonging.
- Identify opportunities for newcomers to participate in community activities, develop connections, and become actively involved in local initiatives.

2. Volunteer Recruitment and Coordination

- Serve as a key agency contact for volunteer engagement, with a focus on creating meaningful volunteer opportunities for newcomers while supporting the agency's broader volunteer needs.
- Recruit, orient, and match volunteers with appropriate program and client needs, and coordinate their schedules, placements, and ongoing support.

3.Volunteer Management and Program Support

- Support the development and maintenance of the agency's volunteer management system, including recruitment procedures, volunteer records, placement tracking, and coordination processes.
- Coordinate newcomer engagement activities, volunteer initiatives, workshops, and community events in collaboration with relevant program staff.

4. Community Outreach and Engagement

- Promote newcomer services, volunteer opportunities, and community activities through outreach, networking, events, and organizational representation.
- Develop inclusive activities that encourage interaction between

📌 Community Connector (Smithers)
🏢 Smithers Community Services Association
📍 Smithers