The Opportunity:

We are currently looking to fill a full-time, permanent Community Support Leader position in Sudbury, ON, within our Neighbourhood Model of Care and Homemaking Program.

Salary: $25.18 per hour. This compensation includes a $3.00 per hour wage enhancement provided by the Ontario government for hours spent directly supporting clients. The wage enhancement does not apply to training hours or paid leave.

Hours: 35 hours per week.

Schedule: rotating schedule involving evening and weekend shifts

Responsibilities:

- Provide leadership in the efficient and safe delivery of Community Support Services (CSS) to clients with disabilities.

- Lead a team of attendants in providing assistance to clients with non-medical activities of daily living.

- Assist the Community Support Supervisor in ensuring master schedules are developed in accordance with clients' plans of service and budgeted hours.

- Use the electronic Quatro Scheduling system to develop and revise ongoing master schedules for both clients and staff.

- Assist with the renewal and management of client service agreements.

- Support client orientation, ongoing goal setting, problem-solving, and service planning.

- Provide orientation and on-the-job training to newly hired attendants, as well as ongoing leadership, guidance, and coaching to all attendants.





- Participate in quality improvement activities.

- Demonstrate diplomacy and professionalism when interacting with clients, attendants, other service centres, and external agencies.

- Manage change in a constructive and positive manner.

- Support service delivery resolution and address conflict resolution matters.

Qualifications:

- Current Standard First Aid and CPR certification.

- Personal Support Worker (PSW) certificate.

- Ability to lead, train, and support staff.

- Demonstrated conflict resolution and problem-solving skills.

- Solid teamwork skills, with the ability to accept responsibility and cooperate and communicate effectively with others to achieve goals.

- Knowledge of and ability to perform transfers, lifting, bowel and bladder routines, and other attendant care duties.

- Knowledge of issues related to physical disabilities.

- Knowledge of behaviour management principles.

- Knowledge of health and safety legislation.

- General understanding of computer hardware and software.

- Valid driver's licence and access to a reliable vehicle.

- Proven consistency in work performance, including reliability and flexibility.

- Ability to work varied shifts, provide shift coverage, and work every other weekend.

- Physical Demands Self-Analysis required upon hire.

📌 Community Support Lead (Greater Sudbury)
🏢 March-of-Dimes-Canad
📍 Greater Sudbury