Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Key Responsibilities

Asset Inventory Management

- Maintain accurate inventory records for all returnable transportation assets across assigned stations and customers.
- Track inventory levels of monotainers, gaylords, pallets, carts, totes, and other reusable equipment.
- Monitor asset balances and identify shortages, surpluses, and inventory discrepancies.
- Conduct regular physical inventory counts, audits, and reconciliations.
- Investigate and resolve inventory variances and missing asset incidents.
- Maintain asset tracking databases, reports, and dashboards.
- Forecast asset requirements and communicate expected shortages or surpluses.

Asset Recovery & Return Programs

- Coordinate all customer container return and recovery programs across the network.
- Schedule and arrange recovery of empty containers and equipment from stations and customer locations.
- Monitor return commitments and ensure customer service level agreements are achieved.
- Identify aged inventory requiring recovery and develop action plans to return equipment promptly.
- Track asset dwell times and implement initiatives to improve recovery performance.
- Reduce replacement costs by minimizing lost, damaged, or stranded assets.

Transportation & Recovery Planning

- Work closely with Dispatch, Linehaul, Operations,



and Carriers to arrange asset transfers and returns.
- Create and monitor transportation orders related to container repositioning and recovery activities.
- Coordinate station-to-station asset transfers to balance inventories across the network.
- Maximize trailer utilization by consolidating recovery freight into existing transportation movements whenever possible.
- Track recovery loads and provide live updates to stakeholders.
- Identify opportunities to reduce transportation costs associated with asset recovery and repositioning.

Dock & Yard Asset Management

- Perform regular dock, warehouse, and yard audits to verify asset inventories and locations.
- Operate forklifts and material handling equipment to move, stage, count, and inspect transportation assets.
- Ensure returnable assets are properly staged and prepared for pickup or delivery.
- Coordinate removal of excess inventory and stranded assets from stations.
- Maintain organized, safe, and productive storage areas for transportation equipment.
- Support station teams during peak periods by coordinating container availability and recovery activities.

Customer & Stakeholder Management

- Act as the primary point of contact for customer container programs.




- Respond to customer inquiries regarding inventory levels, returns, shortages, and recovery plans.
- Provide regular inventory and recovery reporting to customers and internal stakeholders.
- Communicate delays, shortages, inventory concerns, and operational issues in a timely manner.
- Build strong working relationships with customer contacts, station leadership, and transportation providers.
- Escalate issues that may impact customer commitments or operational performance.

Reporting & Analytics

- Produce weekly and monthly reports related to asset inventory, utilization, and recovery performance.
- Analyze trends and recommend process improvements.
- Support continuous improvement initiatives focused on reducing costs and improving asset visibility.

Continuous Improvement

- Identify opportunities to improve container recovery processes and asset utilization.
- Support the rollout of new customer container programs.
- Develop and maintain asset management procedures and best practices.
- Participate in transportation, linehaul, and operational improvement projects.
- Support network initiatives aimed at reducing equipment loss and increasing transportation efficiency.

Qualifications

Education & Experience

- High school diploma or equivalent required.
- Post-secondary education in Supply Chain, Logistics, Transportation, Operations, or Business is considered an asset.
- Minimum 2 years of experience in transportation, logistics, warehouse operations, yard management, inventory control, or asset management.
- Experience working in a fast-pace

📌 Container Asset and Recovery Coordinator (Mississauga)
🏢 Intelcom
📍 Mississauga