Lead customer experience and sales excellence as an Assistant Manager at Staples Canada, coaching associates and building business partnerships.
This retail management position focuses on customer-first service, sales results, team development, and operational excellence. You will lead by example while using curiosity and a solutions mindset to strengthen customer relationships. Your work supports exceptional experiences for customers and associates.
Key Responsibilities:
- Lead and coach teams delivering exceptional customer service
- Handle escalated situations and tailor products and services
- Use sales metrics reports to create action plans
- Attract, train, develop, and engage associates
- Manage inventory, merchandising, and brand standards
Requirements:
- Two to three years of retail management experience
- Accountability for sales and service targets
- Experience leading, coaching, and developing talent
- Excellent communication and interpersonal skills
- Solid prioritization, organization, and multitasking abilities
Bring retail leadership, sales coaching, and customer partnership skills to Staples Canada as an Assistant Manager.