On-Site Solutions Customer Service Associate (Canada)

On-Site Solutions Customer Service Associate (Canada)

04 Nov
|
White Cap
|
Canada

04 Nov

White Cap

Canada

White Cap’s In office Solutions Associate role centers on customer service, product knowledge, and organized service delivery in comfortable indoor settings.

This associate executes daily service commitments and identifies customer needs while outlining goals to meet them. Responsibilities include customer setup, order processing, vending solutions, and issue resolution. The role also supports marketing campaigns, customer meetings, and service metrics.

Key Responsibilities:

- Set up new customers in the program environment
- Process orders, pick and pack products
- Track site visits, services, metrics, and deliverables
- Resolve customer complaints and escalate implementation issues
- Promote product lines, services, and vending solutions

Requirements:

- High school diploma or GED strongly preferred
- Zero to two years of relevant experience
- One or more years of sales or account management
- Valid driver’s license and acceptable motor vehicle record
- Ability to perform physical organizing and stocking work

Apply customer service, product knowledge, and issue resolution skills while supporting White Cap’s on-site solutions.

📌 On-Site Solutions Customer Service Associate (Canada)
🏢 White Cap
📍 Canada

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