Client coordination and accurate documentation define this full-time, permanent Order Processing Associate role at Group Medical.

You will manage service requests from intake through resolution while supporting clients, providers, and internal teams. The position emphasizes explicit communication, timely fulfillment, detailed follow-up, and professional service. You will also track cases, maintain records, and address issues throughout the service process.

Key Responsibilities:

- Communicate clearly with clients and providers throughout service requests
- Answer inquiries about service status and expected timelines
- Provide updates through phone, email, or client portal
- Coordinate request intake and obtain required information
- Track cases, document progress, and escalate complex issues

Requirements:

- At least one year in customer service, processing, or support
- Strong verbal and written communication with professional clarity
- Ability to multitask and manage deadlines
- Working knowledge of Outlook, Word, Excel, and Teams
- Strong organization, detail attention, and internet systems comfort

Apply your client coordination, case tracking, and communication skills to service fulfillment at Group Medical.

📌 Client Service Order Processing Associate (Canada)
🏢 Monark
📍 Canada