IT Infrastructure Analyst at Helical Pile Solutions

Full Time

Start Date

Immediate

Expiry Date

01 Dec, 26

0.0

Posted On

02 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

IT Managed Services & Support

Description

- Provide technical expertise for the setup and installation of infrastructure in line with corporate and project objectives
- Provide hardware infrastructure solutions in line with software technical requirements
- Perform installation and maintenance for all on-premises and cloud server hardware and network infrastructure
- Monitor infrastructure health, availability, and performance, and proactively address system issues before service impacts occur
- Perform regular infrastructure reviews to maintain system reliability, performance, and patch compliance
- Provide support and administration for third party security applications and hardware
- Coordinate with vendors, Internet Service Providers (ISPs), and service providers to support infrastructure operations and issue resolution
- Follow established change management processes and participate in the planning, implementation, validation, and documentation of infrastructure changes




- Maintain accurate infrastructure documentation including network diagrams, system configurations, operational procedures, disaster recovery documentation, and support standards
- Support the deallocation of infrastructure in line with company policy and applicable regulations
- Maintain accurate ticket, time, and activity records within the IT service management platform to support operational reporting and inter-company billing requirements
- Work collaboratively with other teams within all Java Group of Companies

Infrastructure - Network

- Provide secure network solutions to integrate business units to ensure transparent and secure information access
- Ensure appropriate network services are designed, implemented, and maintained (DHCP, DNS, VLAN, IP schemes)
- Perform Network Device (Switch, Router) installation, configuration, and ongoing management
- Perform Firewall installation, configuration, and ongoing management
- Assist with Wireless Network Management (Access Controller, Access Points, SSID Management)
- Assist with secure remote access solutions including VPN
- Assist with SSL and Web Domain Management
- Ensure Data Centre cleanliness and cabling standards are met

📌 IT Infrastructure Analyst (Canada)
🏢 Y-Axis
📍 Canada