MeSO Medspa is a fast-growing global brand redefining the standard of medical aesthetics across the U.S., Canada, and Korea.

We combine Korean-dermatology–level clinical expertise , a next-generation IT-driven operating system , and a culture built around Empathy, Efficiency, Integrity, and Innovation (EI²) to bring a new level of service to the North American medspa industry.

We work closely with top medical clinics in Korea, continuously sharing real clinical cases, proven treatment results, and global beauty trends with our team. This creates an environment where every team member can learn faster, grow stronger, and unlock new career opportunities.

MeSO is expanding rapidly—and we’re looking for founding-level team members who want to build this movement with us.

Why This Role Matters

As a Treatment Coordinator, you are the first impression and the emotional core of MeSO.

Warmth through Empathy

Smooth operations through Efficiency

Trust through Integrity

Continuous improvement through Innovation

Every moment you create sets the standard for what MeSO represents.

Schedule Requirements (Mandatory)

MeSO is looking for team members who can grow with us during our most active hours.

Please note that regular availability on both Saturdays and Sundays is a STRICT REQUIREMENT for this position.

Work Days: Must include Saturday and Sunday. Please only apply if you can commit to this schedule consistently.

Role Overview

A Treatment Coordinator is responsible for shaping the entire guest experience:

From the moment they walk in, to the moment they leave

From clear communication to personalized guidance

From understanding needs to recommending the right options

From seamless scheduling to supporting clinical flow

From front desk harmony to clinic-wide teamwork

This role directly influences customer satisfaction, reviews, retention, and overall revenue quality.

You are the connection between clients, nurses,



estheticians, and operations—and your work truly matters.

Key Responsibilities

- Welcome clients warmly and handle check-in/check-out
- Manage scheduling, changes, and calendars through our CRM
- Respond to phone, email, and in-person inquiries
- Communicate new policies, promotions, and treatment options
- Maintain front desk cleanliness and environment
- Provide consultation support and recommend appropriate services
- Collaborate with nurses, estheticians, and treatment providers
- Participate in improving front desk workflows and service quality
- Structured training program to support your growth
- Opportunity to strengthen soft skills and leadership skills
- “Star Staff” may receive short-term training visits to top clinics in Korea
- High compensation potential when culture alignment and performance are strong

Qualifications & Preferred Experience

Required

- Strong empathy and genuine care for customers
- Fast and accurate multitasking and problem-solving skills
- Honest, trustworthy, and clear communication
- Passion for learning and personal growth
- Creative, solution-oriented mindset
- Ability to work harmoniously in a team

Preferred

- Beauty, hotel, customer service, or sales experience
- Experience working in a fast-paced setting
- CRM or digital tool proficiency

Locations

Etobicoke, ON

Hiring Process

We seek motivated professionals who are committed to long-term growth and aligned with MeSO’s values. Qualified candidates will proceed through the following hiring stages:

Document Screening

Phone Interview

Culture Fit Assessment

In office Interview

Offer of Employment

Onboarding & Training Process

Successful candidates will participate in a structured 3-phase onboarding program designed to support skill development and ensure a smooth transition into the role:

- Pre-Training
- On-Site Training
- Field Deployment

Compensation

Competitive, based on experience + performance-based incentives

📌 Treatment Coordinator (Canada)
🏢 MeSO Medspa
📍 Canada