Job Title:

24-Hour Services Respite Worker

Position Type:

Bargaining Unit, Permanent, Reduced Full time

Number of Positions:

1

Reason for Posting:

Existing Vacancy

Rate:

$29.40 per hour

Vacation:

4 weeks to start

Benefits:

- Group benefits with Life Insurance, AD&D;, Extended Health and Dental Care with premiums 100% paid by the employer
- LTD with premiums 100% paid by employees
- Paid sick leave and float day
- RRSP with 6.5% employer contribution and 4% employee contribution after successful completion of probation

Hours:

30 hours per week; Friday – Sunday, 4:00pm – 12:00am, and Monday 12am-8am

Posting Date:

October 30, 2026

Location:

701 Fleet Street, Toronto

Why Fred Victor?

For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.

Fred Victor’s 24-Hour Services department includes emergency and transitional shelters, Women’s 24-Hour Drop In, 24-Hour Respite, and the Edward Hotel Temporary Shelter programs. The 24-Hour Respite Program was specifically designed to provide shelter and support for chronically homeless women, men, couples and pets many labeled as “hard to serve” and having difficulty maintaining shelter elsewhere.

Does this sound like work you want to be a part of? We offer a caring and supportive environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 75 programs and 25 sites,



there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front‑line roles.

What You Will Do:

- Administrative tasks such as answering the phone, processing client intakes and discharges, and tracking statistical information.
- Record client notes, intake forms, and discharge plans in accordance with Toronto Shelter Standards and Fred Victor’s policies and procedures.
- Support the residents with daily needs.
- Complete routine wellness checks, facility checks, external and internal perimeter checks, and bathroom/washroom checks.
- Complete stats as assigned by the shelter manager.
- Follow up in a timely manner with clients and other team members.
- Clearly communicate with clients and other team members.
- Work with clients who have pets at the shelter with them.
- Work with clients who are living with a partner in the shelter.
- Provide appropriate referrals, information and advocacy to other support services to assist clients to meet the goals outlined in their case plans.
- Develop, facilitate and evaluate weekly Support Groups for shelter residents.
- Use emergency building systems and follow fire procedures.
- Meet monthly with the Shelter Manager for supervision.




- Liaise and support external agency staff while they are onsite delivering support services to clients.
- Communicate and demonstrate appropriate professional boundaries with clients, staff, and community partners and abide by all the Fred Victor Centre’s policies and procedures e.g. Anti‑Harassment and Discrimination and the Staff Code of Conduct.
- Crisis intervention and conflict resolution.
- Work in accordance with the Ontario Occupational Health and Safety Act.
- Participate in on‑going evaluation, development and review of shelter programs and Policy and Procedures.
- Work on organizational committees and participate in planning special events as negotiated with the Program Manager.
- Other duties as assigned by the Shelter Manager.

What You Bring to the Team:

- 2 years’ experience in a shelter setting.
- Direct experience working from a client centered approach with chronically homeless adults who come from a racially and ethnically diverse background, who experience barriers to services due to physical and mental health, substance use, social isolation, abuse, sexual orientation, history in the criminal justice system, recent immigration, or who are transsexual, or have pets in their care.
- Position requires strong written, interpersonal, and oral communication skills; strong assessment, informal counseling, analytical, and group facilitation skills; and a highly developed ability to plan and prioritize work, while remaining adaptable and flexible.
- Possess strong skills in crisis intervention and conflict resolution and be able to have sound probl

📌 24-Hour Services Respite Worker (Canada)
🏢 Fred Victor
📍 Canada