Support Front Office platforms with SQL troubleshooting and Linux diagnostics at Synechron in a flexible hybrid position based in Mississauga, Ontario. Restore production services across critical trading workflows.

As an experienced Application Support Analyst, you will provide L1/L2 support for deal capture, trade booking, lifecycle processing, and portfolio credit analytics. The work combines incident triage, ITIL processes, ServiceNow, and stakeholder communication. You will investigate application and data issues while coordinating with engineering and infrastructure teams.

Key Responsibilities:

- Provide L1/L2 support for Front Office production platforms
- Triage incidents, assess impact, and coordinate escalations
- Troubleshoot trade booking and lifecycle processing issues




- Investigate analytics breaks, data refreshes, and feed failures
- Monitor batch processing and manage recovery actions

Requirements:

- Experience supporting applications within financial services
- Knowledge of Front Office or capital markets workflows
- Solid SQL skills for reconciliation and issue analysis
- Working knowledge of Linux or Unix troubleshooting
- Experience with ITIL, ServiceNow, Jira, and Confluence

Apply your application support, SQL, Linux, and capital markets expertise to stabilize Synechron’s Front Office platforms.

📌 Application Support Analyst Front Office (Canada)
🏢 Synechron Canada ULC_CANADA
📍 Canada