Support respite shelter residents at Fred Victor in Toronto through crisis intervention, client communication, and after-hours services. This permanent reduced full-time schedule includes 30 weekly hours.

As a 24-Hour Services Respite Worker, you will support chronically homeless adults in a 24-Hour Respite Program. The work includes client-centred support, administrative documentation, wellness checks, referrals, and group facilitation. You will serve residents including people with pets or partners.

Key Responsibilities:

- Process client intakes, discharges, phone calls, and statistical information
- Record client notes, forms, and discharge plans accurately
- Complete wellness, facility, perimeter, and washroom checks
- Provide referrals, information, advocacy,



and daily resident support
- Facilitate weekly support groups and respond to crises

Requirements:

- Two years of shelter setting experience
- Strong crisis intervention and conflict resolution skills
- Strong written, oral, interpersonal, assessment, and facilitation skills
- Knowledge of community resources and after-hours GTA services
- Literacy in Word, Excel, Outlook, Windows, SMIS, and Datasphere

Use client-centred support, sound judgment, and transparent communication while serving Toronto respite shelter residents at Fred Victor.

📌 Respite Shelter Worker Toronto (Canada)
🏢 Fred Victor
📍 Canada