Support pet owners across Halifax and Huddersfield as a Veterinary Receptionist, using communication, scheduling, and client-care skills across both sites.
This permanent Veterinary Receptionist role with CVS Vets covers West Mount Veterinary Centre locations in Halifax and Huddersfield. You will manage appointments, answer enquiries, welcome clients, and support patients through an in-house system. The position offers 40 hours weekly, with consideration for 20-hour applications.
Key Responsibilities:
- Handle incoming calls and schedule veterinary appointments efficiently
- Welcome and register recent clients warmly
- Process insurance forms, payments, debts, and refunds
- Dispense medications and organise patients using in-house systems
- Provide empathetic support during distressing situations
Requirements:
- Previous receptionist or demanding client-focused experience required
- Veterinary reception experience is beneficial
- Strong communication, empathy, and customer service skills
- Resilience and professionalism during emotional situations
- Microsoft Office and database systems proficiency
Bring compassionate client care, accurate administration, and confident communication to CVS Vets across Halifax and Huddersfield.