Coordinate home care assignments part time with strong scheduling and customer service skills at ParaMed. Match patients with appropriate field staff.
As an Assignment Coordinator, you serve as the primary contact for clients and field staff. You match patients needing care with staff based on availability, suggested times, and relevant skills. The position also requires computerized data entry, qualified communication, and compassionate patient interactions.
Key Responsibilities:
- Assign appropriate staff according to patient needs and availability
- Build care schedules for patients
- Enter and update employee and patient data
- Respond courteously to calls and electronic communications
- Document and report staff and patient interactions
Requirements:
- Strong computer skills
- Superior customer service skills
- Effective oral and written communication abilities
- Compassion and empathy with patients and families
- Administrative or office experience is an asset
Support coordinated home care through patient scheduling, accurate data management, and compassionate communication with ParaMed clients and staff.