Support homeless adults at Gateway Shelter in Surrey as a casual Shelter Resource Worker with robust communication and crisis-support skills.

Reporting to the Site Manager, this direct-service role supports a 24-hour emergency shelter for adults facing homelessness, addictions, and mental health challenges. You will provide intakes, orientations, referrals, documentation, and basic necessities while following Lookout’s mission, Code of Ethics, and safety requirements.

Key Responsibilities:

- Provide supervision, support, and assistance to homeless adults
- Conduct guest interviews and provide basic necessities
- Accept referrals and share relevant external resources
- Refer guests to community services
- Complete records and maintain statistical data

Requirements:

- Related certificate or Grade 12 with two years’ experience
- Current Occupational First Aid Level 1 Certificate
- Familiarity with addiction, mental health, income assistance, and harm reduction resources
- Excellent communication, documentation, writing, and organizational skills
- Vulnerable Sector Criminal Record Clearance required

Bring shelter support, community referrals, documentation, and attentive service to adults at Lookout’s Gateway Shelter.

📌 Shelter Support Worker Surrey (Canada)
🏢 Lookout Housing + Health Society
📍 Canada