Lead personalized guest service as Front Office Supervisor at the Wickaninnish Inn on Vancouver Island’s West Coast. Apply strong hospitality leadership and communication skills.

At this family-owned Relais & Châteaux property, you will support the Front Office Manager and guide team members. The position focuses on guest concerns, service standards, Human Resources functions, and effective departmental operations. You will help maintain the Inn’s recognized standards.

Key Responsibilities:

- Ensure personalized service meets Relais & Châteaux, AAA, and Forbes standards
- Support the Front Office Manager as a hands-on supervisor
- Assist guests and team members requiring immediate support
- Contribute to Front Office learning and development




- Maintain departmental cleanliness, systems, and administrative operations

Requirements:

- Minimum two years’ Front Office supervisory or management experience
- High-end full-service facility experience
- Excellent interpersonal, verbal, and written communication skills
- Strong organization, multitasking, and problem-solving abilities
- Working knowledge of Maestro, PMS, Microsoft Word, Squirrel, File Maker Pro, and Excel

Bring hands-on supervision, guest service expertise, and operational organization to the Wickaninnish Inn Front Office team.

📌 Front Office Supervisor Wickaninnish Inn (Canada)
🏢 Relais & Chateaux
📍 Canada