Customer service expertise meets library work at Edmonton Public Library’s Woodcroft Branch in a permanent part-time Library Assistant position. Support customers with technology, resources, and programs.

As a Library Assistant, you will serve customers of all ages through reference assistance, readers’ advisory, and community connections. The work includes helping recent Canadians, supporting preschool storytime, assisting with eBooks, and answering questions using web-based resources. Varied day, evening, and weekend schedules apply.

Key Responsibilities:

- Provide friendly customer service to library users
- Assist customers with devices, eBooks, and applications
- Answer questions using print and electronic resources
- Present classes, events, and activities for all ages




- Visit schools, daycares, and community organizations

Requirements:

- Information Management, Library Technology, related diploma, or undergraduate degree
- At least one year’s library or customer service experience
- Microsoft Office and web-based services experience
- Strong communication, interpersonal, and problem-solving skills
- Ability to work varied day, evening, and weekend schedules

Bring customer service, technology assistance, and community programming skills to Edmonton Public Library’s Woodcroft Branch as a Library Assistant.

📌 Library Assistant Customer Service (Canada)
🏢 City of Edmonton
📍 Canada