About Us
Frilly Lilly is a fun, welcoming beauty boutique specializing in waxing, nail services, bath and body products, and fashion accessories. We pride ourselves on creating a positive, friendly environment where clients feel comfortable, appreciated, and taken care of. We are looking for an enthusiastic, organized, and customer-focused Front Desk Receptionist to join our team

About the Role
As the first point of contact for our clients, you will play an important role in creating an exceptional guest experience. We are looking for someone who enjoys working with people, thrives in a busy environment, and can balance administrative responsibilities with retail sales and day-to-day salon operations. Responsibilities
- Greet clients warmly and provide exceptional customer service.
- Answer incoming phone calls, respond to inquiries, and book appointments.
- Manage appointment scheduling, cancellations, and confirmations.
- Check clients in and out and process payments.
- Recommend and sell retail products, including bath and body, skincare, and beauty accessories.
- Maintain a clean, organized, and inviting front desk and retail area.
- Assist with inventory, merchandising, and restocking products.
- Support estheticians and other team members throughout the day.
- Handle client questions and concerns professionally.
- Assist with opening and closing procedures.
- Help maintain the overall appearance and atmosphere of the boutique. What We're Looking For
- Previous receptionist,



customer service, or retail experience is an asset.
- Excellent communication and interpersonal skills.
- Friendly, approachable, and professional personality.
- Strong organizational skills and attention to detail.
- Comfortable multitasking in a fast-paced environment.
- Confident with computers and appointment booking systems.
- Sales-oriented with an interest in beauty, skincare, and retail.
- Reliable, punctual, and a positive team player.
- Ability to work evenings and weekends as required.

What We Offer
- A fun, upbeat, and supportive work environment.
- Employee discounts on boutique products and services.
- Opportunities to learn about beauty, skincare, and the esthetics industry.
- A welcoming team environment.
- Opportunities for growth and development. The Ideal Candidate We are looking for someone who genuinely enjoys connecting with people and takes pride in creating a great first impression. You are naturally welcoming, organized, dependable, and comfortable taking initiative. You understand that the front desk is the heart of the business and that every client interaction matters. If you love people, enjoy the beauty industry, and want to be part of a fun and energetic team, we would love to hear from you Apply today We look forward to meeting you. Pay: $15.90-$24.98 per hour Expected hours: 15.0 per week

Benefits:
- Adaptable schedule Work

Location:
In person

📌 Front Desk Receptionist (Calgary)
🏢 frilly lilly Crowfoot
📍 Calgary