Lead emergency shelter operations through staff supervision, crisis support, and respectful services for clients experiencing homelessness, substance use, and mental health challenges.
The Emergency Shelter Supervisor oversees daily program operations and supervises staff delivering secure, supportive client services. This permanent position requires scheduling, incident response, conflict management, and coordination with community resources. It also emphasizes accurate documentation, confidentiality, and trauma-informed care.
Key Responsibilities:
- Oversee daily emergency shelter program operations
- Develop staff schedules and assign shelter duties
- Monitor staff performance and policy compliance
- Maintain safe, organized shelter environments
- Coordinate referrals and report program concerns
Requirements:
- High school diploma or equivalent required
- Two years of management or supervisory experience
- Crisis support and conflict management abilities
- Knowledge of homelessness, substance use, and mental health
- Mandatory Vulnerable Sector or Criminal Record Check
Apply your supervision, crisis response, and documentation skills to strengthen daily emergency shelter services.