Support adults experiencing homelessness as a Shelter Resource Worker in Courtenay, providing crisis-informed assistance and community referrals. Casual work includes diverse shifts.

Lookout Housing and Health Society seeks a Shelter Resource Worker for the Courtenay Temp Winter Shelter. Reporting to the Site Manager, you will support guests within a 24-hour emergency shelter. Duties include intakes, orientations, basic necessities, records, and connections with public service agencies.

Key Responsibilities:

- Support, supervise, and assist adults facing multiple barriers
- Accept referrals and share information about external resources
- Refer guests to community services
- Interview guests and provide basic necessities




- Complete records and maintain statistical data

Requirements:

- Related certificate or Grade 12 with two years’ experience
- Familiarity with addiction, mental health, income assistance, and harm reduction resources
- Current Occupational First Aid Level 1 Certificate
- Excellent communication, writing, documentation, and organizational skills
- Vulnerable Sector Criminal Record Clearance required

Bring community resource knowledge, documentation skills, and attentive support to Lookout’s emergency shelter guests in Courtenay.

📌 Shelter Resource Worker Courtenay
🏢 Lookout Housing and Health
📍 Courtenay