Position Summary

The Document Controller is accountable for the Document & Records Management function within the Customer Service and Product Quality Department, including Document Control activities at other sites, and Quality Systems and relevant Document & Records Management Systems.

Key Responsibilities

- Scan and file daily records.
- Assist in locating legacy records (on- and off-site).
- Lead continual improvement projects based on the outcome of data analysis, corrective and/or preventative actions, etc., in accordance with company procedures (e.g., new storage solutions, new scanning solutions, etc.).
- Digitize legacy records (paper, microfilm, microfiche, and aperture cards).
- Backfill Document Control when necessary.
- Assist with training current hires on current processes, procedures, and EDMS.
- Maintain up-to-date Document Control procedures, including work instructions and forms.
- Support third-party audits,



including managing required corrective action plans for Document Control & Records Management findings, as applicable.
- Manage the day-to-day control of document systems, including electronic storage, hardcopy storage, printers, plotters, Mylar distribution and control, electronic storage software training, and software and hardware upgrades.
- Maintain weekly priorities while monitoring KPIs for Document Control to meet service-level expectations of departments using Document Control services.

Qualifications

- High school diploma or equivalent.
- Post-secondary education preferred.
- 1 to 3 years of experience in Document & Records Management preferred.
- Excellent paper and electronic filing skills.
- Proficient in document scanning processes.
- Proficient in Word, Excel, Outlook, and Adobe Acrobat.
- Familiarity with EDMS (Adept, Laserfiche, Kodak).
- SharePoint experience.

📌 Document Controller (Canada)
🏢 Westerkirk Capital
📍 Canada