Lead slot technical operations at Cache Creek Casino Resort through policy compliance, employee supervision, and responsive customer service coordination.
The Slot Technical Supervisor implements assignments from the Slot Tech Shift Manager or Slot Director. This supervisor coordinates with the Slot Shift Manager to support customer service and report unusual situations. The position directly supervises five to eight employees while applying department and company procedures. Responsibilities include training, work direction, performance appraisal, discipline, complaint handling, and problem resolution. The role also requires maintaining qualified standards and supporting evaluations or disciplinary actions when needed.
Key Responsibilities:
- Implement assignments from Slot Tech Shift Manager or Slot Director
- Coordinate with Slot Shift Manager on customer service
- Report unusual problems or situations to leadership
- Ensure compliance with department and company policies
- Supervise, train, evaluate, and direct five to eight employees
Requirements:
- Two years of Slot Technician experience
- One year of Supervisor experience
- At least 21 years of age
- Cache Creek Casino Resort Tribal Gaming License
- Ability to interpret procedures and write routine reports
Apply slot technology, supervision, policy compliance, and problem-solving skills as a Slot Technical Supervisor at Cache Creek Casino Resort.