BrainStim Health is a Canadian interventional psychiatry network specializing in neuromodulation therapies, including TMS and deep TMS. We serve Veterans, first responders, and Indigenous communities living with depression, PTSD, OCD, addiction, and other treatment-resistant conditions. Our mission is to serve those who served us, and the Indigenous peoples on whose lands we live and work. Our recent Victoria clinic brings this specialized care to Vancouver Island.

About the Role
We are seeking a TMS Care Coordinator to join our Victoria team. This is a hands-on, patient-facing role that combines TMS treatment delivery with patient care coordination. The majority of your day will be spent administering TMS treatments, monitoring patient progress, and supporting individuals throughout their treatment journey. You will also coordinate scheduling, maintain accurate records, and communicate with the broader care team to ensure a seamless patient experience. Working at BrainStim You will work closely with the on-site physician in Victoria while collaborating with BrainStim's broader network of physicians, clinicians, and support staff across British Columbia, Alberta, Ontario, and Nova Scotia. As part of this growing national team, you will benefit from shared clinical protocols, ongoing training, peer support, and opportunities to learn and grow alongside colleagues across multiple locations. TMS Technician – Primary Responsibilities *Full training and certification on BrainStim's TMS and deep TMS systems is provided.
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- Deliver TMS and deep TMS treatments in accordance with physician-directed treatment plans and established protocols.
- Perform patient setup, motor thresholding, coil positioning,



and treatment monitoring.
- Ensure patient safety, comfort, and accurate treatment documentation.
- Track patient progress and communicate relevant updates or concerns to the clinical team.
- Maintain treatment equipment, complete routine quality checks, and follow all safety procedures.
- Build positive, supportive relationships with patients throughout their treatment journey Care Coordination Responsibilities
- Schedule and coordinate patient appointments and treatment courses.
- Welcome patients and provide a professional, compassionate experience.
- Respond to phone, email, and online inquiries.
- Collaborate with physicians, clinical staff, and the Navigation team to support seamless patient care.
- Assist with administrative tasks, EMR documentation, and patient records management.
- Maintain privacy, confidentiality, and documentation standards. Qualifications *Required
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- Post-secondary education in a health-related field, or an equivalent combination of education and experience.
- Experience in a patient-facing healthcare, clinical, or administrative environment.
- Strong organizational, communication, and documentation skills.
- Comfort working with clinical equipment and following established protocols.
- Current CPR/First Aid certification,



or willingness to obtain within 30 days of hire. *Preferred
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- Degree in Kinesiology, Neuroscience, Psychology, Counselling, or a related field.
- Experience in mental health, psychiatry, rehabilitation, or neuromodulation settings.
- TMS experience or training.
- Familiarity with trauma-informed care and culturally safe practice. Our Ideal Candidate You are compassionate, organized, and detail-oriented, with a passion for helping people improve their mental health. You are comfortable working independently while collaborating closely with a multidisciplinary team and are excited to build your expertise in an innovative area of healthcare.

What We Offer

- Paid TMS training and certification.
- Meaningful work supporting individuals living with depression, PTSD, and other mental health conditions.
- Opportunities for professional growth as BrainStim continues to expand across Canada.
- A collaborative and supportive team environment. *We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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Job Type
Full-time Pay: $23.50-$25.00 per hour Application question(s):
- Do you have experience working with medical equipment and using digital health records (EMRs) as part of your daily workflow?
- Do you have prior experience as a TMS Technician, EEG/EMG technologist, or working in a mental health or neuromodulation setting?
- Have you completed post‑secondary education in neuroscience, psychology, nursing, biomedical engineering, or a related field? Licence/Certification:
- CPR/First Aid Certification (preferred) Work

Location:
In person

📌 TMS Care Coordinator (Victoria)
🏢 BrainStim Health
📍 Victoria