Job Title: Home Cleaning Services Administrator Pay: $24.00 per hour to start

Job Type
Full time Hours: Monday to Friday, 8:00 AM – 4:30 PM

About the Role
We are seeking an experienced Home Cleaning Services Administrator to oversee our daily home cleaning operations. Your role is central to coordinating logistics, ensuring quality control, managing customer relations, and supporting our teams to keep daily operations running smoothly.

Key Responsibilities

- Customer Operations & Support: Serve as the primary point of contact for residential clients, handling service inquiries, booking requests, feedback, and customer resolution.
- Franchise Coordination: Coordinate job assignments with cleaning franchisees and ensure seamless delivery of service.
- Quality & Performance: Monitor franchisee compliance with company quality standards, safety protocols, and customer service expectations.
- Administrative Management: Maintain client accounts, manage daily schedules, track job completions, and handle office administration tasks.
- Business Growth:



Assist in converting new client inquiries into recurring cleaning accounts and support franchisee onboarding/orientation. Qualifications & Skills
-

Experience:
Minimum 2+ years of management, supervisory, or administrative coordination experience (experience in residential service, hospitality, property management, or franchise operations is a robust asset).
- Multitasking & Organization: Proven ability to multitask, prioritize high-volume daily tasks, and manage shifting priorities in a fast-paced environment.
- Communication: Excellent verbal and written communication skills with robust conflict-resolution abilities.
- Tech-Savvy: Proficient with Microsoft Office and account management systems.
- Driver's License: Valid Class 5 Driver’s License and reliable transportation. Pay: From $23.00 per hour Expected hours: 40.0 per week

Benefits:
- Extended health care Work

Location:
In person

📌 Home Cleaning Services Administrator (Winnipeg)
🏢 Class A Service
📍 Winnipeg