Sales and Client Relations Executive Company: Redefine Immigration Solutions Inc.

Location:
Surrey, BC

Job Type
Full-time Work

Location:
In person Redefine Immigration Solutions Inc. is seeking a motivated Sales and Client Relations Executive to manage incoming inquiries, build relationships with prospective clients, and support client intake. The ideal candidate has at least one year of experience in the immigration industry, robust communication skills, and a proactive approach to sales and follow-ups. Familiarity with admission portals such as ApplyBoard or UNIZ is an asset.

Key Responsibilities
- Handle new leads received through social media, the office phone line, email, and walk-in inquiries.
- Respond promptly to prospective clients, gather initial information, and understand their service needs.
- Explain the company’s services, fees, consultation process, and next steps.
- Schedule consultations with the RCIC and coordinate appointments with the team.
- Follow up consistently with prospective clients by phone, email, and WhatsApp.
- Convert inquiries into booked consultations and signed service agreements through professional, service-focused communication.
- Maintain accurate CRM records of client interactions, lead status, appointments, and follow-up activities.




- Coordinate with the case processing team to ensure a smooth transition after clients retain services.
- Assist with school admission inquiries, document collection, and applications through portals such as ApplyBoard and UniZ, where applicable.
- Meet assigned sales targets and provide regular updates on leads, consultations, and conversions.
- Refer immigration eligibility assessments and case-specific advice to the RCIC.
- Maintain client confidentiality and deliver professional customer service. Qualifications and Skills
- Minimum one year of experience in the immigration industry is required.
- Previous experience in sales, client relations, admissions, or client intake is preferred.
- Familiarity with ApplyBoard, UniZ, or similar admission portals is an asset.
- General knowledge of Canadian immigration services and application processes.
- Strong verbal and written communication skills.
- Confidence handling telephone inquiries and following up with prospective clients.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple leads, prioritize tasks, and meet deadlines.
- Comfortable using CRM systems, Microsoft Office, email, and WhatsApp.
- Ability to work independently and collaboratively. Pay: $39,000.00-$45,000.00 per year

Benefits:
- Extended health care Work

Location:
In person

📌 Sales and Client Relations Executive (Surrey)
🏢 Redefine Immigration Solutions
📍 Surrey