Job Summary Pay: Starting at $21.00-$25.00 per hour, negotiable based on experience Job Overview We are seeking a dedicated and organized Surgical Coordinator to join our healthcare team. The ideal candidate will serve as a vital link between patients, surgical teams, and administrative staff, ensuring smooth operations before, during, and after ophthalmic surgical procedures such as cataract surgery and oculoplastic surgeries. This role requires excellent communication skills, attention to detail, and a strong understanding of medical office procedures to provide exceptional patient care and support efficient clinic workflows. Requirements
- Applicants must have prior experience booking surgeries in Connect Care. Please DO NOT APPLY if you do not have such experience as you will not be considered.
- Experience in a medical office setting, preferably within ophthalmology or optometry.
- Familiarity with electronic medical records systems such as Epic, Accuro, or similar platforms.
- Knowledge of medical terminology related to surgical procedures.
- Excellent patient care skills with a compassionate approach to patient interactions.
- Ability to work efficiently in a rapid-paced environment while maintaining attention to detail.
- Strong organizational skills with the ability to multitask effectively in a clinical setting.
- Native fluency in English.
- Commitment to providing exceptional customer service. Responsibilities




- Coordinate pre-operative patient scheduling and ensure all necessary documentation is completed accurately.
- Explain instructions to patients for their day of surgery, including check-in, preparation, and post-operative instructions.
- Maintain and update electronic medical records (EMR) systems such as Epic with precision and confidentiality.
- Serve as the primary point of contact for patients, addressing inquiries related to procedures, appointments, and follow-up care.
- Collaborate with ophthalmologists, nurses, and administrative staff to facilitate seamless surgical operations.
- Assist with front desk duties including patient registration, insurance verification, and appointment confirmations.
- Educate patients about their procedures, post-operative care, and answer any questions to promote comfort and understanding.
- Support retail sales when applicable by providing knowledgeable assistance to patients.
- Ensure compliance with healthcare regulations and maintain accurate documentation throughout the patient care process. This role offers an opportunity to be an integral part of a dedicated healthcare team committed to providing high-quality ophthalmic surgical care while supporting patients through their treatment journey. Benefits are available. Competitive salary based on qualifications and experience. Interested parties should email a cover letter and resume. End date: Until position is filled. Pay: $21.00-$25.00 per hour Expected hours: 40.0 per week Work

Location:
In person

📌 Surgical Coordinator (Edmonton)
🏢 Ophthalmology office in the University of Alberta area with two full-time eye surgeons; specializing
📍 Edmonton