04 Nov
|
CUT Steakhouse
|
Halifax Regional Municipality
04 Nov
CUT Steakhouse
Halifax Regional Municipality
The Server at CUT Steakhouse is responsible for delivering exceptional, personalized dining experiences in an upscale steakhouse environment. This role requires a strong commitment to hospitality, attention to detail, professionalism, and a passion for food, wine, and beverage service. Servers are expected to provide knowledgeable recommendations, maintain high service standards, and anticipate guest needs throughout the dining experience. By combining product knowledge with genuine hospitality, the Server contributes to CUT Steakhouse’s reputation for quality, consistency, and memorable guest experiences.
Key Responsibilities
Guest Experience and Service ● Welcome guests warmly and professionally, creating a positive first impression. ● Guide guests through the menu, including steak cuts, grades, preparation methods, sauces, sides, seafood, and other offerings. ● Provide attentive, personalized service while anticipating guest needs. ● Make informed recommendations based on guest preferences, including food pairings, wine selections, cocktails, and other beverages. ● Accurately take and enter food and beverage orders, communicating special requests and dietary restrictions to the kitchen. ● Monitor guest satisfaction throughout the meal and resolve concerns promptly and professionally. ● Coordinate timing between courses and communicate effectively with kitchen and bar teams. ● Present bills accurately and process payments efficiently. Food, Wine, and Beverage Knowledge ● Maintain detailed knowledge of the food menu, daily features, ingredients, and preparation techniques. ● Develop knowledge of steak cuts, beef quality and grading, cooking temperatures, and recommended accompaniments. ● Demonstrate familiarity with wine varietals, wine regions, tasting profiles, and food pairings. ● Understand the cocktail, spirits, beer, and non-alcoholic beverage offerings. ● Participate in tastings, pre-shift meetings, and ongoing training to improve product knowledge.
● Make responsible alcohol-service decisions in accordance with Nova Scotia regulations and restaurant policies. Service Standards and Restaurant Operations ● Prepare and maintain assigned sections before, during, and after service. ● Ensure tables, service stations, menus, and dining areas meet restaurant presentation standards. ● Follow established service sequences, sanitation procedures, and food-safety practices. ● Use the point-of-sale system accurately and follow cash-handling procedures. ● Communicate clearly with management, kitchen staff, bartenders, and fellow servers. ● Assist colleagues when needed to maintain smooth and efficient service. ● Complete opening, closing, side-work, and restocking duties as assigned. ● Handle guest information, payments, and restaurant matters with discretion and professionalism. Teamwork and Professional Conduct ● Arrive on time, prepared, and appropriately groomed according to restaurant standards. ● Maintain a positive, professional attitude during busy service periods. ● Accept feedback and coaching constructively. ● Support the training and development of new team members when required. ● Uphold the restaurant’s standards for hospitality, teamwork, accountability, and respect. Qualifications and Experience ● Previous serving experience in a full-service restaurant; upscale dining or steakhouse experience is an asset. ● Strong communication, interpersonal, and guest-service skills. ● Knowledge of food, wine, spirits, and beverage pairings, or a willingness to learn. ● Ability to multitask and remain organized in a fast-paced environment. ● Strong attention to detail and commitment to accuracy.
● Ability to work evenings, weekends, holidays, and other scheduled shifts. ● Ability to stand and walk for extended periods and perform the physical duties of the position. ● Ability to work independently while contributing to a collaborative team environment. ● Required Nova Scotia alcohol-service certification and food-safety training, as applicable to the role. Performance Expectations Successful performance in this position is demonstrated through: ● Consistently delivering attentive, polished, and professional service. ● Maintaining solid menu, steak, wine, and beverage knowledge. ● Receiving positive guest feedback and handling concerns effectively. ● Demonstrating accuracy in order entry, billing, and payment processing. ● Maintaining cleanliness, organization, and readiness of assigned sections. ● Supporting team efficiency and communicating effectively across departments. ● Following responsible alcohol-service practices and all restaurant procedures. ● Contributing to guest satisfaction, repeat business, and the restaurant’s overall success. Working Conditions This position operates in a busy, guest-focused restaurant environment. Shifts may include evenings, weekends, holidays, and periods of high service volume. The role requires extended periods of standing and walking, carrying food and beverage trays, and maintaining composure and professionalism under pressure. Our Service Philosophy At CUT Steakhouse, exceptional service goes beyond delivering food and beverages. It means understanding the guest, demonstrating confidence in our products, anticipating needs, and creating an experience that feels seamless, knowledgeable, and genuinely welcoming. Every Server is an ambassador for the restaurant and plays an important role in ensuring that each guest leaves with a positive impression and a reason to return. Pay: $17.00 per hour Expected hours: 25.0 – 40.0 per week Work
Location:
In person
📌 Server (Halifax Regional Municipality)
🏢 CUT Steakhouse
📍 Halifax Regional Municipality