Shannyah Christian Psychotherapy & Consulting | Remote | Independent Contractor | $22/hour | Up to approx. 15 billable hours/week The practice headquarters in Ottawa, ON

About Us
Shannyah Christian Psychotherapy & Consulting is a faith-based, Christian counselling practice. Our therapists bring professional clinical care together with Christian faith, and everything we do is rooted in respect, discretion, and compassion. We are looking for a contractor who is comfortable working in this environment and who will help us welcome every client with warmth and professionalism. About the Engagement This is an independent contractor engagement, not an employment position. You will provide administrative and client intake services to the practice as your own business, managing your own time and methods. Services are performed remotely. Scope of Services Client Intake and Care
- Respond to inquiries received by phone message, email, and the website contact form within one business day
- Complete intake: collect client information, consent forms, and payment details
- Match new clients to the right therapist or service using criteria provided by the practice (this role does not make clinical decisions)
- Book and confirm free consultations and first sessions
- Send appointment reminders and handle cancellations, reschedules, and waitlists
- Provide a warm, professional first point of contact for clients, escalating any distress or urgent concern to a clinician using the practice’s protocol Scheduling
- Support the Clinical Director with scheduling team meetings, supervision sessions, and clinical case reviews
- Coordinate the intake process for group sessions and workshops when they launch (registration, reminders, attendance) Onboarding
- Coordinate the new client onboarding process: welcome email, forms, and instructions for first sessions




- Support onboarding of new therapists and practicum students (paperwork, system access, schedules, orientation) Billing and Records
- Send insurance receipts and direct-billing details where applicable
- Track outstanding balances and send polite payment reminders Practice Administration
- Manage the general inbox and direct messages to the right person
- Keep templates, forms, and intake documents current
- Maintain the shared drive and filing system
- Prepare meeting agendas and notes
- Track and acknowledge birthdays for clinicians and team Communications
- Send quarterly practice updates to clients by email Monthly Coordination Meeting The engagement includes attending one monthly meeting on Monday evenings during the second week of each month. When Monday is a statutory holiday, the meeting moves to Tuesday. Meeting time is billable at your hourly rate. There is no other fixed schedule: you choose when to do the rest of your work, as long as the service standards above are met. Contractor Arrangement
- Governed by a written Independent Contractor Agreement.
- You use your own computer and internet, The practice provides access to its client management system (Jane App) and the information needed to do the work
- You are responsible for your own taxes, CPP contributions, and HST if applicable, as well as your own business insurance
- This engagement does not include employee benefits, paid vacation, or paid statutory holidays




- You are free to provide services to other clients, as long as there is no conflict with confidentiality or the practice’s values Qualifications
- Comfortable using, or willing to learn, AI tools to support administrative work
- Strong written and verbal communication, with a calm and compassionate approach
- Excellent organization, attention to detail, and follow-through
- Comfortable with technology and learning new systems quickly
- Able to handle confidential information with discretion
- Willing to respect and support the Christian values of the practice
- A private, confidential workspace and reliable internet
- Available for the monthly Monday evening meeting
- Satisfactory police record check (vulnerable sector check where applicable), completed before the engagement begins
- Willing to sign a confidentiality agreement and follow the practice’s privacy and security practices Assets:
- Previous experience in administration, client service, a counselling or healthcare setting, or with Jane App.
- Lives in Ottawa, ON Compensation $22 per hour, paid on invoice, for up to approximately 15 billable hours per week. Pay: $21.00-$23.00 per hour

Advantages:
- Flexible schedule Application question(s):
- Are you willing to complete a police record check (including a vulnerable sector check where applicable) before the engagement begins?
- The engagement includes one team meeting a month, on a Monday evening in the second week of the month (Tuesday if Monday is a statutory holiday). Are you available for this?
- Faith-based environment: This is a Christian, faith-based counselling practice. Are you comfortable working in, and respecting, a Christian environment and its values? Work

Location:
Remote

📌 Practice Care Coordinator (Canada)
🏢 Shannyah Christian Psychotherapynsulting Corp.
📍 Canada