Job Summary Buzz Boss is seeking an energetic and motivated Customer Service Representative to join our dynamic team. In this role, you will be the friendly face and voice of our company, delivering exceptional customer support while driving sales growth. Your enthusiasm, communication skills, and ability to connect with diverse clients will help foster lasting relationships and ensure customer satisfaction. This position offers an exciting opportunity to develop your sales and client service skills in a fast-paced environment. Responsibilities
- Engage with customers via phone and in person to provide outstanding support and assistance
- Promote products and services proactively to meet sales targets and enhance customer experience
- Handle inbound and outbound calls efficiently, demonstrating excellent phone etiquette and communication skills
- Assist clients with inquiries, order processing, data entry, and resolving issues promptly and professionally
- Maintain accurate records of customer interactions, transactions, and feedback using Microsoft Office tools and other CRM systems
- Support credit card processing procedures when necessary, ensuring accuracy during transactions
- Analyze customer needs to recommend appropriate solutions and follow up to ensure satisfaction Qualifications
- Proven experience in sales, customer support, or call center environments is advantageous
- Strong computer skills
- Excellent communication skills with professional phone etiquette and active listening abilities
- Ability to perform outbound calling campaigns with confidence and persistence
- Demonstrated analysis skills to assess customer needs and provide tailored solutions
- Previous experience in credit card processing, typing accuracy, and customer service roles is desirable
- Familiarity with customer relationship management (CRM) tools or call center software is a plus Join us if you’re passionate about helping people, eager to grow your sales expertise, and ready to make a positive impact through exceptional client service. We value energetic individuals who thrive in a team-oriented environment where your skills can shine Pay: $18.00 per hour
Benefits:
- Casual dress
- On-site parking
Experience:
- Customer service: 1 year (preferred) Language:
- English (required)
Location:
- Calgary, AB (required) Work
Location:
In person
📌 Customer Service Representative (Calgary)
🏢 Buzz Boss
📍 Calgary
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