Director of Operations (Saskatoon)

Director of Operations (Saskatoon)

04 Nov
|
Saskatoon Pain Centre
|
Saskatoon

04 Nov

Saskatoon Pain Centre

Saskatoon

Saskatoon Interventional Pain Centre (SIPC), 140 Idylwyld Drive North, Saskatoon, SK

Job type
Full-time, salaried. Based on site in Saskatoon, overseeing our Saskatoon clinic and our new Regina facility; travel to Regina is required Pay: $75,000 to $90,000 per year, depending on qualifications and experience Start date: As soon as available Applications close: Open until filled; review of applications begins November 16, 2026

About us
The Saskatoon Interventional Pain Centre (SIPC) is a referral-based medical clinic specializing in image-guided injections for chronic spine and joint pain. We are a CPSS-accredited Non-Hospital Treatment Facility with a team of physicians, nurses, medical radiation technologists and medical office assistants. We are growing into a multidisciplinary pain program and will open a second facility in Regina in 2027. We believe a positive patient experience starts with putting our patients first. Learn more at saskatoonpain.ca. The role SIPC is seeking an experienced leader to join us as our full-time Director of Operations, based on site in Saskatoon and overseeing both our Saskatoon clinic and our new Regina facility. This is a true leadership role. You will take ownership of the day-to-day running of the clinic, lead and grow our team, and work as a partner to our physicians on the business decisions that shape the clinic's future, so that our doctors can give their full attention to patient care. We are looking for someone who is proactive and strategic: a person who sees what the clinic needs before it becomes a problem, sets clear goals and delivers on them, and builds a high-performing team that people want to stay with. The ideal candidate will have a strong background in management, leadership, client services and financial management, have knowledge of employment relations, and have the ability to make strategic decisions. The Director of Operations reports to the SIPC Medical Director and physician leadership. Travel to Regina is required. Leadership and growth
- Lead the running of the clinic, taking ownership of operations, staffing and administration
- Work as a partner to the physicians on clinic business decisions,



service delivery models and team development, aligned with the clinic's strategic goals
- Set clinic goals with the physicians and take responsibility for delivering on them
- Identify and lead opportunities to grow and expand the clinic and its services
- Help build our multidisciplinary pain services, bringing new disciplines and programs into the clinic
- Oversee the development and opening of our Regina facility, liaising with architects, contractors and regulators to ensure accreditation and a timely rollout of operations
- Build and nurture referral relationships, and foster the clinic's engagement with local physicians and funders (WCB, SGI, Medavie Blue Cross, Correctional Service Canada and others)
- Ensure the clinic meets CPSS accreditation standards and runs in line with SIPC's values
- Drive patient experience and business initiatives throughout the clinic
- Keep the clinic running smoothly through staff shortages and other disruptions
- Organize resources, solve problems and make informed decisions independently and collaboratively Building and leading the team
- Recruit, hire and onboard clinical and non-clinical team members to build a high-performing team
- Develop, coach and retain excellent staff, with explicit expectations, training and regular feedback
- Schedule and oversee the administrative team, including on-site and remote medical office assistants
- Create, document and improve office protocols and procedures, and train others on them Operations you will own and oversee
- Patient communication, appointment bookings and cancellations, the waitlist and referral intake, so that patients have timely access to services and documentation is reliable and accurate
- Payments, deposits and clinic transactions, and billing for multiple payers (MSB, SGI, WCB,



Medavie Blue Cross, CSC and others)
- Payroll preparation and the staff benefits plan
- Administrative and financial reporting
- Supplies, vendors and service accounts (phones, IT, equipment, leases)
- The clinic's compliance calendar, including accreditation requirements and staff certificate renewals Skills and qualifications
- Proven ability to lead, coach, direct and develop team members
- Proactive, strategic and business-minded, with sound judgement and the confidence to make decisions
- Post-secondary education in business or management, or equivalent industry experience
- Experience in a private medical clinic is preferred
- Ability to develop, document and train others on office protocols
- Solid organizational, communication and multitasking skills
- Results-oriented, adaptable, reliable, able to work independently, with problem solving abilities and strong attention to detail
- Knowledge of employment relations and The Saskatchewan Employment Act
- Experience with spreadsheets, financial and clinic software is an asset; Accuro EMR and Saskatchewan billing experience is a solid asset
- Valid driver's licence, reliable transportation and willingness to travel to Regina What SIPC can offer you This is a leadership role with real ownership of how the clinic runs, working closely with physicians who value a strong partner on the business side. We are proud of our supportive environment and collaborative team.
- Salary of $75,000 to $90,000 per year, depending on qualifications and experience
- Medical, dental and vision benefits
- Free in office parking

How to apply
Apply through Indeed with your resume and a cover letter describing your leadership and management experience. Selected applicants will be sent a short pre-interview questionnaire, and shortlisted candidates will be invited to interview. We thank all applicants for their interest; only those selected will be contacted. Pay: $75,000.00-$90,000.00 per year

Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care Work

Location:
In person

📌 Director of Operations (Saskatoon)
🏢 Saskatoon Pain Centre
📍 Saskatoon

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