Office Administrator / Service Coordinator We’re looking for a friendly, organized, and reliable person to handle customer communication and daily office tasks at our automotive shop. You’ll work closely with the owners to coordinate bookings, provide quotes, order parts, and keep paperwork organized. TC Auto Tech provides the Niagara Region with automotive programming, tuning, key cutting/programming, and advanced diagnostics. Responsibilities
- Answer phone calls, emails, and text messages promptly and professionally.
- Schedule appointments and maintain customer and vehicle records in Jobber.
- Prepare and provide quotes over the phone using shop pricing and input from the owners or technicians.
- Follow up on quotes and confirm customer approval before work begins.
- Order parts, confirm pricing and availability, and track deliveries and returns.
- Create and update quotes, jobs,



and invoices in Jobber.
- Keep customers informed about appointment details and job progress.
- Collect, sort, and organize receipts and supplier invoices for bookkeeping.
- Keep office records accurate and organized. What we’re looking for
- Robust phone manner and customer service skills.
- Excellent organization and attention to detail.
- Comfortable managing calls, messages, and paperwork in a busy shop.
- Confident using computers and learning software.
- Dependable and able to follow through on tasks.
- Experience with Jobber, automotive parts, or a service business is an asset. Pay: From $22.00 per hour Work

Location:
In person

📌 Office Administrator/Receptionist (St. Catharines)
🏢 Tc Auto Tech
📍 St. Catharines