Order Desk Clerk (Mandarin or Cantonese) – Flooring Wholesale, Markham Pay: $19.00–$23.00/hour, based on experience Schedule: Full-time, [Mon–Fri, 9：00 a.m.–5:00 p.m.]

Location:
Markham, ON (in person)

What you'll do
Orders
· Convert customers' square footage and site measurements into exact order quantities (boxes, rolls, pieces)
· Create and manage estimates, sales orders and invoices
· Check available stock against reserved stock before confirming an order, so we never over-promise
· Issue pick tickets to the warehouse and coordinate pickup and delivery times with customers and carriers
· Answer customers' questions about stock, pricing and order status Payments & accounts
· Receive and apply customer payments (Interac e-Transfer, EFT, cheque, cash, card), including deposits and prepayments
· Follow up on outstanding balances and keep accounts receivable current
· Process returns and restocking fees, and issue credit memos and inventory adjustments
· Resolve pricing or line-item questions with customers before invoices go out Inventory
· Help with regular stock counts so that warehouse quantities match the system What we're looking for




· Fluent English, plus Mandarin or Cantonese. Most of our customers do business in Chinese, so this is required.
· Comfortable with everyday math: square footage, box and roll conversions, totals and discounts
· Careful with details such as product codes, quantities, units and payment amounts
· 1+ year using accounting or order-entry software
· Hands-on experience with QuickBooks Online and/or NetSuite is a strong asset
· Experience in building materials, flooring, hardware or a retail/trade counter is an asset Benefits
· Extended health, dental and vision care
· Free on-site parking
· On-the-job training on our products and systems

How to apply
Apply through Indeed with your resume. In a few lines, tell us which languages you speak and any experience you have with QuickBooks, NetSuite or order entry. Pay: $19.00-$23.00 per hour

Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care Language:
- Mandarin/ Cantonese for a business setting (preferred) Work

Location:
In person

📌 Order Desk Clerk (Markham)
🏢 Vizion Floor
📍 Markham