Job description
Overview We are seeking a detail-oriented and organized Accounts Receivable Collections Agent/Clerk to join our finance team. The ideal candidate will play a crucial role in managing incoming customer calls, collecting unpaid balances, maintaining accurate financial records, and ensuring the smooth operation of our accounts receivable processes. This position requires strong analytical skills, proficiency in accounting software, and excellent customer service abilities. Responsibilities
- Timely follow up with customers on overdue payments and accounts by telephone, mail, and email.
- Monitoring and maintaining up-to-date records for customer accounts and reviewing accounts in arrears to ensure appropriate actions are taken.
- Professionally handling customer inquiries, including providing detailed customer statements and invoices as required, and resolving payment disputes.
- Manage and process incoming payments accurately and efficiently.
- Perform account reconciliation to ensure all transactions are recorded correctly.
- Utilize accounting software Sedona to verify customer accounts and payment information.
- Review Customer emails to take appropriate action and escalate when needed.
- Communicate with clients regarding outstanding invoices and payment terms, demonstrating strong negotiation skills.




- Collaborate with other departments to resolve any discrepancies or issues related to accounts receivable.
- Identify accounts to write off or issue credits and escalate to management.
- Escalate accounts need payment plans to management.
- Other duties as assigned. Experience
- Proven experience 2-3 years in accounts receivable collections is a must.
- Strong communication skills.
- Previous customer service experience is an asset.
- Strong data entry skills with a high level of accuracy and attention to detail.
- Excellent math skills for accurate financial analysis and reporting.
- Effective phone etiquette and interpersonal skills for skilled communication with clients and colleagues.
- Intermediate Level MS Excel, word and outlook.
- Ability to analyze financial data and generate reports as needed. If you are a motivated individual with a passion for finance and a commitment to accuracy, we encourage you to apply for this exciting opportunity as an Accounts Receivable Clerk. Pay: $42,000.00-$45,000.00 per year Ability to commute/relocate:
- North York, ON M2M 4J1: reliably commute or plan to relocate before starting work (required) Application question(s):
- Are you able to come to the office 5 days a week?

Experience:
- Accounts Receivable Collections: 3 years (preferred) Work

Location:
In person

📌 Collections Agent- Accounts Recievable (North York)
🏢 a.p.i Alarm
📍 North York