Charleswood Active Living Centre (CALC) POSITION DESCRIPTION Centre Manager Employment Type: Part-Time September-June

Salary:
$24.00 to $30.00 per hour Working Conditions
- Office and gym-based environment.
· Work Schedule: 19
- 24 hours per week (Flexible)
- Shifts: Monday, Wednesday, and Friday, 8:30 am to 3:00 pm. (Flexible)
- Occasional overtime as required.
- Frequent interaction with members (current and prospective) and visitors. Reports To: President of the Board POSITION SUMMARY The Centre Manager is responsible for the successful leadership and administrative management of the Centre.

KEY RESPONSIBILITIES
Leadership
· In co-operation with the Board of Directors, develop an strategic plan that meets the Centre’s vision and mission.
- Provide leadership and supportive guidance to staff and volunteers.
· Foster a professional team environment.
· Exhibit a qualified and supportive management style when resolving member issues.
· Attend Board meetings as Ex-Officio, provide monthly reports, and gather and provide information for discussion and decision making. Operational Planning and Management
· Oversee the efficient and effective day-to-day administrative operation of the Centre.
· Review existing policies every two (2) years and recommend changes to the Board.
· Develop administrative procedures. Government and Stakeholder Relations
· Develop and maintain good working relationships with funders, sponsors, advertisers, Manitoba Association of Senior Centres, etc.
· Ensure grant contractual obligations are met and statistics and reports are provided. Program and Services Oversight
· Ensure the programs and services developed by the Program Coordinator align with the mission of the Centre and meet member and funder requirements and priorities. Data and Data Security
· Oversee collection and reporting of monthly, sessional, and annual statistics for all programs and services.
· Ensure all information and files are stored securely and confidentiality is maintained. Human Resources
· Determine staffing requirements that meet organizational and program delivery requirements and also fall within approved budget.
· Develop and update

job description
s, evaluations, and other HR forms.
· Recruit, interview, hire, supervise, evaluate and, when required, performance manage and terminate staff.




· Orient staff to the Centre and provide or arrange for training.
· Ensure staff provide a welcoming and member-focused service environment.
· Ensure staff are kept up-to-date on Centre happening and have the information required to provide helpful and thorough services.
· Coach and mentor staff to maintain or improve performance.
· Collaborate with the Program Coordinator to recruit and train adequate volunteer resources.
· Maintain a safe working environment in accordance with legislation and regulations. Financial Management
· Work with the Treasurer to prepare annual budget.
· Monitor the program and services revenue and expenses and resulting profit or loss.
· Work with the Operations Committee to increase advertising and sponsorship revenue and to apply for operational grants.
· Approve expenditures within the authority delegated by the Board
· Review service contracts and providers’ performance and fulfillment and provide recommendations for changes to service providers.
· Develop and update receivable and payable accounts processes, ensuring records are accurate and meeting Centre policies.
· Perform accounts receivable and payable functions, processing payments by cheque, petty cash, credit card, authorized credit card, authorized debit.
· Identify potential cash flow issues.
· Prepare Payworks payroll and request review and approval by President. Risk Management
· Participate in identifying and evaluating potential risks to the organization including people (members, staff, Board, volunteers), property, finances, goodwill, and image and implement measures to control risks.
· Ensure staff, Board members, and volunteers have reviewed, understood, and signed agreement with Centre policies and Personal Health Information Act (PHIA).
· Ensure property and liability insurance are maintained at adequate levels.
· Develop Centre closing procedures and ensure staff are trained.




· Communicate with the alarm company regarding issues. Marketing and Communications
· In co-operation with the President, act as a spokesperson and represent the Centre at community events when a Board member is not available.
· Prepare official Board correspondence as requested by the President Customer Service
· Provide excellent customer service to members and volunteers in-person and by phone and email. Facilities Management
- Identify and resolve issues related to cleaning, heating, plumbing, alarms, security, snow-clearing, phones, internet, etc. and resolve. Required Education
· Post-secondary education in an accounting, business, or finance related field. A combination of other post-secondary education and experience may be considered. Required Experience Minimum three (3) years of experience in a position that included the following:
· Budgeting.
· Managing a team of employees.
· Managing an office or centre.
· Policy and procedure development.
· Providing excellent customer service.
· Use of a database system. Experience with RecDesk is considered an asset.
· Experience working with volunteers
· Experience in a member-based organization would be considered an asset.
- Experience with WIX website system or willingness to learn. Required Skills, Competencies, and Abilities
- Reliable and punctual.
- Friendly and professional demeanor.
- Strong verbal and written English communication skills.
- Excellent customer service and interpersonal skills.
- Knowledge of Manitoba labour laws.
- Excellent problem identification and solving skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Publisher, Adobe, and social media platforms.
- Strong organizational and time-management abilities.
- Attention to detail and accuracy.
- Ability to multitask and prioritize workload effectively.
- Ability to work independently and as part of a team.
- Ability to read, understand, and abide by policies.
- Completion of or willingness to complete Manitoba’s Personal Health Information Act (PHIA) (confidentiality) course and always maintain confidentiality.
· Certified in, or willing to obtain, Emergency First Aid and CPR Level. 2026-06

Job Type
Part-time Pay: $24.00-$30.00 per hour Work

Location:
In person

📌 Centre Manager (Winnipeg)
🏢 Charleswood 55 + Active Living Centre
📍 Winnipeg