About the Role
Join the Vaughan International Film Festival (VFF) as an Event Operations & Guest Experience Volunteer ("Cast Team") VFF is a non-profit organization championing the art of short film. Since 2012, it has grown into an internationally recognized, year-round platform hosting screenings, seminars, student competitions, networking sessions, and our flagship annual festival week that has welcomed over 2,200 submissions from over 82 countries and territories. We are seeking enthusiastic, dependable team players to join our community. This is a high-visibility opportunity to gain hands-on experience in live event production, event management, and guest hospitality while building your professional network.

Key Responsibilities
& Event Roles *Volunteers will be assigned to specific role tasks based on their skills, and event needs (you may not be required to do all roles):
*
- Guest Hospitality & Relations: Greet and assist filmmakers, VIP sponsors, partners, and/or attendees to deliver an exceptional guest experience.
- Front-of-House & Registration: Manage guest check-in, ticketing, wayfinding, badge distribution, and audience seating.
- Event Operations & Logistics: Assist with venue setup, teardown, crowd management, and backstage support for screenings, panel discussions, and awards ceremonies.
- Team Collaboration: Participate in team meetings and help maintain event safety and smooth event flow. What We Are Looking For (Qualifications)
- Communication

Skills:
Strong verbal and written communication skills; comfortable engaging with diverse audiences.
- Adaptability & Teamwork: Ability to remain calm, professional,



and adaptable in quick-paced, dynamic event environments.
- Passionate & Accountable: Interest in arts, culture, film production, hospitality, customer service, or non-profit management.
- Reliability: Committed to attending scheduled event shifts and periodic team meetings.
- Asset (Optional): Prior background in retail, customer service, hospitality, student leadership, or live events is a plus, but no prior experience is required. Time Commitment & Schedule
- Active Term: We are looking for individuals who are able to commit from now through September 2027 (with the option for annual renewal).
- Monthly commitment: monthly team meetings at our Vaughan office.
- Peak Season: Flexible shift availability during our major Festival Week (June/July). Why Join VFF? (Perks & Professional Development)
- Resume & Career Building: Gain verifiable experience in Event Management, Customer Service, and Venue Operations with a reputable festival.
- Reference & Hours: Earn official volunteer hours, reference letters, and LinkedIn recommendations upon program completion.
- Community: Be an integral part of one of York Region's premier cultural institutions.

Job Type
Fixed term contract Application question(s):
- Are you able to reliably commute to our Vaughan office/venues for monthly meetings and event days?
- Are you able to commit to volunteering with VFF from now through September 2027 (including monthly meetings in Vaughan and peak festival days in June/July)?
- Why are you interested in volunteering with VFF, and what do you hope to gain from this experience? (2–3 sentences) Work

Location:
In person

📌 Event Operations (Vaughan)
🏢 The Vaughan International Film Festival
📍 Vaughan