Company Profile GES, Global Experience Specialists, is a global exhibition services company with a legacy spanning over 90 years and teams throughout North America, Europe and the Middle East. We create some of the most influential exhibitions in the world – think international medical symposiums, industry leading exhibitions for technology, manufacturing that help communities meet, educate and move their mission forward. From initial strategy to show-stopping audio visual, accommodations to award winning creative – and every detail in between – we create shows that propel commerce, education and community Our mission is to deliver extraordinary exhibition experiences through simple, user-friendly services and best-in-class execution. Job Summary The Client Services Manager is responsible for tradeshows and events assigned to them from the planning stages through final invoicing and collection of payments.

Key Responsibilities
· Coordinate and promote GES services on assigned accounts. Maintain a thorough knowledge of GES Client Services Management practices and procedures.
· Coordinate and compile all files, electronic and paper, ensuring that they are kept up-to-date. Provide timely responses to requests for information.
· Act as a liaison with show management, exhibitors, hotel and/or convention centre personnel, external suppliers and production staff with regard to all services.
· Request and confirm that proper documentation from all show personnel is received and appropriately documented/forwarded in a timely manner.
· Client Services Managers are responsible for the successful execution of each assigned show. They shall supervise and assist all show personnel as assigned including subcontractors, as applicable.
· Achieve the timely preparation and pricing of accounts for billing.




· Assist Sales Team, whenever possible, in securing continued existing contracts and providing new sales leads.
· Other duties as assigned by the Lead Manager Client Services
- Western Canada, or the GES Management Team. Qualifications
· Two years of tradeshow/event planning or similar experience combined with customer relations and sales experience
· Excellent command of the English language, verbal and written with a high level of professionalism
· Effective presentation and organizational skills, MS Office Savvy
· Self-motivated individual who takes initiative and has ability to multi-task and prioritize responsibilities
· General accounting/financial knowledge to manage shows vs budgets
· Must be available to work evenings, weekends and on showsite. Ability to work with and interact simultaneously with show organizers, other suppliers, production work crews, union and non-union workers.
· Must be able to walk large venues for extended periods while supervising event setup, show hours, and teardown.
· This position is based in our Edmonton office, with most work performed at our two major official facilities: the Edmonton EXPO Centre and Edmonton Convention Centre. Assigned events will primarily be within Alberta, with occasional travel to other facilities across Canada. Interested candidates may submit their resumes by email to [email protected] . Only those candidates selected for an interview will be contacted. We thank all applicants for their submissions. *GES is an equal prospect employer and welcomes applications from all qualified individuals. If you have accommodation needs at this stage of the recruitment process, please advise us as soon as possible by email or by calling (phone hidden).
* Pay: $65,000.00-$75,000.00 per year Work

Location:
In person

📌 Client Service Manager (Edmonton)
🏢 GES Canada
📍 Edmonton